Claims Adjuster

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Aviva Full time
Job Title: Claims Adjuster

We are seeking a skilled Claims Adjuster to join our team at Aviva. As a Claims Adjuster, you will be responsible for assessing and settling claims related to residential property insurance.

Your key responsibilities will include:

  • Visiting customers to assess liability and gather site information
  • Collaborating with the Home Project Manager team to manage claims to completion
  • Providing a customer-focused and cost-effective service
  • Recording evidence and making liability decisions
  • Creating initial reserves using claims scoping software

You will have the opportunity to work with a variety of claims, including Flood, Escape of Water, and Fire damage. You will also be responsible for maintaining strong client relations and delivering exceptional customer service.

We are looking for someone with exceptional empathy and communication skills, as well as in-depth expertise in the Residential property insurance sector. You should also have advanced technical knowledge in building pathology and best practices.

In return for your hard work and dedication, you will receive a competitive salary of £40k, plus bonus opportunities and a generous pension scheme.

Apply now to join our team and take the first step towards a rewarding career as a Claims Adjuster at Aviva.



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