Loss Adjuster

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Aviva Full time £40,000
Job Title: Loss Adjuster - Claims Specialist

About the Role:

We are seeking a skilled Loss Adjuster to join our team at Aviva. As a Loss Adjuster, you will play a critical role in managing claims and providing exceptional customer service to our policyholders.

Key Responsibilities:

* Gather and provide site information to manage claims to completion
* Assess liability and create detailed work scopes
* Visit customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim
* Record evidence, appoint suppliers, make liability decisions, and create initial reserves using claims scoping software

Requirements:

* In-depth expertise in the Residential (Home) property insurance sector
* Advanced technical knowledge in building pathology and best practices
* Proficient in claims scoping and management software
* Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation

What We Offer:

* Generous pension scheme
* 29 days holiday plus bank holidays
* Bonus opportunity
* Flexible benefits to suit you
* Brilliantly supportive policies including parental and carer's leave

About Us:

Aviva is a leading insurance company that provides a range of products and services to individuals and businesses. We are committed to delivering exceptional customer service and building strong relationships with our policyholders.
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