High Value Property Claims Specialist

4 days ago


StratforduponAvon, Warwickshire, United Kingdom NFU Mutual Full time

We are seeking an experienced High Value Property Claims Specialist to join our team at NFU Mutual.

About the Role

This is an exciting opportunity for a skilled claims professional to handle complex and high-value property claims valued at £500k+. As a Large Loss Property Claims Specialist, you will be responsible for managing an interesting and varied large loss portfolio, achieving KPIs, controlling costs, protecting our reputation, and ensuring the best possible outcomes for our customers through site visits at various stages of the claim.

You will work closely with our regional and Large Corporate claims teams, supporting with training and coaching, and assisting with technical referrals. Additionally, you will build and maintain effective relationships with our Legal Panel, Actuarial, and Underwriting teams, as well as Agents across the UK-wide NFU Mutual Agency network, Suppliers, and Loss Adjusters.

As a key member of our team, you will advise, guide, and make decisions on complaints, breaches, Financial Ombudsman Service (FOS) Appeals, County Court Judgements, and other technical referrals.

About You

We are looking for a highly motivated and customer-focused individual with significant experience handling large loss property claims within insurance. You must have a strong understanding of the regulated environment and be open to development opportunities.

To succeed in this role, you should have:

  • A proven track record of handling large loss property claims through to conclusion
  • Experience dealing directly with brokers and corporate clients
  • A strong customer-focused mindset
  • A highly organized approach to portfolio management

In return, we offer a competitive salary up to £60,000, annual bonus (up to 17.5% of salary), contributory pension scheme, 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme, Family Friendly policy, access to savings, health and wellbeing plan, voluntary benefits, employee volunteering, unlimited access to Refer a Friend scheme, Life Assurance cover, and employee discounts on NFU Mutual insurance policies.

About NFU Mutual

NFU Mutual is a leading general insurance and financial services company that values trust, respect, and personal service. We pride ourselves on being a great place to work, having received a Gallup Exceptional Workplace 2024 award, and being one of only 2 companies to receive the award for the ninth consecutive year.



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