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Customer Services Administrator

3 months ago

Colchester, United Kingdom Pursuit Resources Group Full time

Customer Services Administrator

Colchester

Up to £28,000

My client a leading company within their industry sector are seeking a Customer Services Administrator to join their team on a permanent basis.

Reporting to the Customer Services Supervisor you will be responsible in assisting the smooth running and administrative function of this busy office.

The successful candidate must have a strong background in Customer Services and have an excellent telephone matter alongside a keen eye for detail.

This role is offered on a hybrid basis following successful completion of probation.

Due to the location of my client, candidates will ideally hold a full UK driving license and have access to their own vehicle.

Responsibilities;

  • Client order / returns processing
  • Order/Delivery Coordination
  • Ensuring all client accounts, invoicing, sales inputs, and pricing are correct
  • Managing invoice queries
  • Daily account management

You must be / have;

  • Process driven
  • Strong problem-solving ability
  • Excellent verbal communication skills
  • Professional and friendly demeanour
  • Previous administrative experience
  • Strong organisational Skills
  • Excellent MS Office skills
  • Experience working with CRM's
  • Previous experience within an Account Management role would be advantageous.