Senior Customer Support Administrator
3 weeks ago
As a Senior Customer Support Administrator, you will play a crucial role in ensuring our clients receive outstanding service and support.
About LKA Recruitment:
We are a prominent recruitment agency committed to connecting talented individuals with leading organizations. Our success is driven by our dedicated team, and we are seeking a proactive Senior Customer Support Administrator to enhance our service delivery.
Key Responsibilities:
- Manage client inquiries through various communication channels with professionalism and efficiency.
- Address and resolve customer complaints or issues, ensuring a high level of satisfaction.
- Participate in initiatives aimed at improving customer service processes and outcomes.
Qualifications:
- Previous experience in a customer support or administrative capacity is advantageous.
- Familiarity with MS Office and customer relationship management (CRM) software is beneficial.
Why Consider This Opportunity?
- Competitive remuneration package.
- Opportunities for career advancement and professional development.
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