Customer Service Advisor
1 week ago
T Fleet Automotive has a dynamic approach to business so we can ensure our clients are our main priority. We aim to offer an exceptional client experience, with staff that are committed to delivering excellent customer service. Backed by a support network to help ensure our staff receives the continual care and training required to give a consistent high level of service to our clientele.
This exciting Customer Service Administrator role joins the Customer Service Team in delivering customer service excellence to our clients, effectively managing any situation to ensure solutions are delivered to our valuable customers.
- Ensure all customer queries and enquiries are dealt with effectively and in a timely manner, delivering the highest quality of customer service to all customers.
- Ensure customers are kept informed of any delays or developments as soon as possible.
- Load customer bookings on to the FleetPlus system, paying attention to detail to ensure all information is input accurately and in full.
- Ensure all data on FleetPlus (and other external systems) is kept up to date.
- Create daily transport/performance reports to share with business and that these are completed and distributed within the given deadlines.
- Liaise and support the Transport Allocations team in relation to movements/bookings/queries and any operational issues. Acting as a conduit between the Transport team and the customer.
- Communicate directly with drivers where necessary to gain information regarding jobs.
- Assist with customer pre-calls.
- Contribute to the achievement of transport key performance indicators.
- Liaise with sales for any operational assistance for current or prospective customers.
- Check forthcoming work for errors or anomalies.
- Confirm/reject customer bookings where necessary.
If you have some office based customer services experience or your interested in a new challenge and developing your career then we would love to hear from you
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,200.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - ARDXL871255 - Colchester** Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in our brand new, refurbished office in Colchester. Joining us as a Customer...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom Towergate Insurance Brokers Full timeCustomer Service Advisor - ARDSV841032 Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester. Joining us as a Customer Service Advisor means you'll have the benefit of...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom The Ardonagh Group Full timeCustomer Service Advisor - ARDKV849310 Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester. Joining us as a Customer Service Advisor means you'll have the benefit of...
-
Customer Service Advisor
1 month ago
Colchester, United Kingdom Prime Appointments Full timeTemporary, Part Time, Customer Service Advisor wanted for 4-6 weeks in Colchester from Tuesday 28th May. Working Monday, Tuesday & Wednesday 9:30am-3:30pm and every other Friday 10am-3pm. Key Customer Service Advisor duties for this position include but are not limited to: Majority of the job will be on the phone to clients/customer's - NO COLD...
-
Customer Service Advisor
5 days ago
Colchester, Essex, United Kingdom The Ardonagh Group Full timeCustomer Service Advisor - ARDXL ColchesterDo you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in our brand new, refurbished office in Colchester.Joining us as a Customer Service Advisor...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Colchester** Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in our brand new, refurbished office in Colchester. Joining us as a Customer Service...
-
Customer Service Advisor
2 weeks ago
Colchester, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Colchester** Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in our brand new, refurbished office in Colchester. Joining us as a Customer Service...
-
Customer Service Advisor
6 days ago
Colchester, Essex, United Kingdom The Ardonagh Group Full timeCustomer Service Advisor - ARDKV849310Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester.Joining us as a Customer Service Advisor means you'll have the benefit of working...
-
Customer Service Advisor
1 month ago
Colchester, United Kingdom The Ardonagh Group Full timeDo you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester. Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday and earn a basic...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom The Ardonagh Group Full timeDo you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester. Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday and earn a basic...
-
Customer Service Advisor
2 weeks ago
Colchester, United Kingdom The Ardonagh Group Full timeDo you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester. Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday and earn a basic...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom Healthcare Homes Full time**Customer Service Advisor - 9 Month Maternity Cover** **Colchester, Essex** **37.5 hours per week** **Monday - Friday, 9am - 5:30pm** **£22,000 per annum** Healthcare Homes have an exciting opportunity to develop a career within our sales team as a Customer Service Advisor. Working alongside the Sales Manager, this role will ensure the best possible...
-
Customer Service Advisor
5 days ago
Colchester, Essex, United Kingdom The Ardonagh Group Full timeCustomer Service Advisor - ColchesterDo you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in our brand new, refurbished office in Colchester.Joining us as a Customer Service Advisor means...
-
Customer Service Advisor
3 weeks ago
Colchester, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Colchester** Are you **fed up with long hour weeks** or late weekend shifts? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work Monday to Friday, **just 37.5 hours a week!** No experience...
-
Customer Service Advisor
2 weeks ago
Colchester, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Colchester** **£21,255 p/a plus generous monthly bonus.** Work in Retail or Hospitality? Are you **fed up with long hour weeks** or late weekend shifts? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor...
-
Customer Service Advisor
6 days ago
Colchester, Essex, United Kingdom The Ardonagh Group Full timeDo you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Colchester.Joining us as a Customer Service Advisor means you'll have the benefit of working Monday to Friday and earn a basic...
-
Customer Service Advisor
1 week ago
Colchester, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Colchester** **£23,400 p/a plus generous quarterly bonus.** **Full and part time (pro rata'd) roles available.** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join...
-
Customer Service Advisor
7 days ago
Colchester, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Colchester** **£23,391 p/a plus generous quarterly bonus.** Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor and you’ll work...
-
Customer Service Advisor
6 days ago
Colchester, Essex, United Kingdom The Ardonagh Group Full timeCustomer Service Advisor - Colchester£21,255 p/a plus generous monthly bonus.Work in Retail or Hospitality? Are you fed up with long hour weeks or late weekend shifts? Or maybe you're about to leave school or college and want to step into a career now, rather than get a degree? Saying yes??Then come join us as a Customer Service Advisor and you'll work...
-
Customer Service Advisor
2 weeks ago
Colchester, United Kingdom Places for People Full timeWe are Derwent Students, we are a ‘profit for social purpose' organisation providing affordable student accommodation. We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We...