Customer Service Advisor

6 days ago


Colchester, United Kingdom WE Talent Full time

**WE Talent** are working with a large and growing client based in Colchester who are recruiting for a **Customer Service Advisor **to join their team.

**Responsibilities**
- Being the key point of contact for queries from internal teams
- Log calls, resolve and escalate when needed
- Maintaining and updating logins for internal systems
- Assist with delivering systems training
- Attend team meetings and participate in the administration

**Requirements**:

- Excellent Customer Service
- Previous experience or training in an IT related field would be beneficial but not essential
- Confident to learn new skills

**You will be rewarded with**
- 25 days Annual Leave plus bank holidays
- Auto enrolment pension
- Free Parking
- Hybrid work from home option (50/50 or similar)
- 37.5 hours per week

This may suit: Helpdesk/Customer Service Advisor/Apprentice/Administrator

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
n/a

Work Location: One location

Reference ID: VC348



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