Customer Service Administrator

4 weeks ago


Borehamwood, United Kingdom Tate Full time

Customer Service Administrator Based in Borehamwood£(phone number removed) dependant on experienceAre you passionate about providing exceptional customer service, both externally and internally? We are looking for a Customer Service Administrator, to join our client based in Borehamwood to support their support function of the business.Responsibilities include:Answering calls from customers regarding which could either be general enquiries resolves on the first call, or calls that would need a ticket logged and looked intoResponding to both emails and written communication from customersAdministrative tasks related to contracts, using the inhouse systemAddressing complaints promptly finding appropriate solutionsThe ideal candidate:Have excellent communication skills, being able to promptly respond to customers in a informative and empathetic mannerPrevious experience in an administrative roleExperience communicating with both customers and 3rd partiesIT LiterateWorks well under pressure and able to work to deadlinesHighly organisedExperience within property management desirablePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application



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