Customer Service Advisor

4 weeks ago


Borehamwood, United Kingdom The Dove Partnership Full time

Customer Service Advisor

Borehamwood

We are looking for a Customer Service Advisor to join a team in Borehamwood.

You will be the first port of call for the company so this role would suit a confident individual.

THE ROLE:

- Maintain customer contact logs
- Customer follow-up calls
- Record all complaints and cancelled jobs
- Maximise additional sales opportunities
- Co-ordinate collections and deliveries.

THE CANDIDATE:

- Excellent Phone Manner
- IT Literate
- Excellent Customer Service skills

This is a fast-paced role, so would suit and organised and methodical person that works well under pressure.

In return the company are offering a competitive salary and performance related bonus opportunities per quarter.

The hours of work are: Monday - Friday 8:00am - 17:30pm and every other Saturday 8:00am - 12:00pm



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