IT Support Analyst

2 weeks ago

Swansea, United Kingdom Hays Specialist Recruitment Limited Full time

Your new company

Macmillan Distribution (MDL) in Swansea operates a modern 500,000 square foot facility equipped with advanced technology for efficient book distribution. Handling over 1 million books weekly and maintaining around 65,000 titles, MDL ensures high service levels with stock accuracy exceeding 99.6%. This makes them a key player in the book distribution industry, supporting both the UK and international markets.

Your new role

Provide IT support to the MDL Swansea warehouse, ensuring the maintenance and functionality of essential business systems, particularly the Warehouse Management System (WMS) - Blue Yonder. Additionally, manage bespoke systems such as SSI-Schaefer Conveyor WAMAS, Vista, Planet Press Printing, and others. Support Windows OS (desktop & server) and associated hardware and software, including Google for Work Administration. Handle various hardware like PCs, printers, warehouse Wi-Fi, and voice equipment. Assist the wider/global Macmillan IT team in diagnosing and testing IT infrastructure issues and changes. Collaborate closely with 3rd party support vendors, monitor and control the performance and access to Macmillan business systems, manage data backup schedules and security, and build PCs to company standards while installing new and updated software as required.

What you'll need to succeed

  • Microsoft desktop products and operating systems
  • Google for Work application suite (desirable)
  • Able to work to targets reliably with limited supervision
  • Competency with language to clearly articulate solutions and suggestions to others
  • Organisation, prioritisation and time management

Essential :

  • SQL
  • Warehouse Management Systems
  • Service NOW
  • The Book Industry and a warehousing environment
  • Active Directory, DHCP

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

  • Graduate Application Support Analyst

    3 weeks ago

    Swansea, United Kingdom CPS Group (UK) Limited Full time

    CPS Group are pleased to be working exclusively with a Long-term client of ours that is looking for a Graduate Application Support Analyst to join their growing Swansea office.Our client's software is globally renowned and has won numerous awards for their utilisiation of business intelligence within their Web application.Working within a dedicated...

  • Graduate Application Support Analyst

    1 month ago

    Swansea, United Kingdom CPS Group (UK) Limited Full time

    CPS Group are pleased to be working exclusively with a Long-term client of ours that is looking for a Graduate Application Support Analyst to join their growing Swansea office.Our client's software is globally renowned and has won numerous awards for their utilisiation of business intelligence within their Web application.Working within a dedicated...

  • Graduate Application Support Analyst

    1 month ago

    Swansea, United Kingdom CPS Group Limited Full time

    CPS Group are pleased to be working exclusively with a Long-term client of ours that is looking for a Graduate Application Support Analyst to join their growing Swansea office.Our client's software is globally renowned and has won numerous awards for their utilisiation of business intelligence within their Web application.Working within a dedicated...

  • Graduate Application Support Analyst

    3 weeks ago

    Swansea, United Kingdom CPS Group (UK) Limited Full time

    CPS Group are pleased to be working exclusively with a Long-term client of ours that is looking for a Graduate Application Support Analyst to join their growing Swansea office.Our client's software is globally renowned and has won numerous awards for their utilisiation of business intelligence within their Web application.Working within a dedicated...

  • Graduate Application Support Analyst

    3 weeks ago

    Swansea, United Kingdom CPS Group (UK) Limited Full time €25,000

    CPS Group are pleased to be working exclusively with a Long-term client of ours that is looking for a Graduate Application Support Analyst to join their growing Swansea office. Our client's software is globally renowned and has won numerous awards for their utilisiation of business intelligence within their Web application. Working within a dedicated...

  • Application Support Analyst

    3 weeks ago

    Swansea, United Kingdom CPS Group (UK) Limited Full time €25,000

    CPS Group are pleased to be working exclusively with a Long-term client of ours that is looking for a Graduate Application Support Analyst to join their growing Swansea office. Our client's software is globally renowned and has won numerous awards for their utilisiation of business intelligence within their Web application. Working within a dedicated...

  • Data Analyst Career Pathway

    2 days ago

    Swansea, City and County of Swansea, United Kingdom ITonlinelearning Full time

    Unlock Your Potential as a Data AnalystAre you looking to embark on a rewarding career in Data Analysis? Do you have a keen eye for detail, analytical skills, and excellent communication abilities? If so, our Data Analyst Career Pathway program is designed to help you achieve your goals.Program OverviewOur comprehensive program is tailored to provide you...

  • Data Analyst Career Pathway

    5 days ago

    Swansea, City and County of Swansea, United Kingdom ITonlinelearning Full time

    Unlock Your Potential as a Data AnalystAre you looking to embark on a rewarding career in Data Analysis? Do you have a keen eye for detail, analytical skills, and excellent communication abilities? If so, our Data Analyst Career Pathway program is designed to help you achieve your goals.Program OverviewOur comprehensive program is tailored to provide you...

  • Data Analyst

    2 hours ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a highly skilled Data Analyst to join our team at Admiral Insurance Plc. As an Associate Data Analyst, you will play a key role in supporting our business objectives by providing valuable insights and analysis.Key Responsibilities**Data Analysis**: Analyze large volumes of insurance-related data using BigQuery to identify trends,...

  • Data Analyst

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a highly skilled Data Analyst to join our team at Admiral Insurance Plc. As an Associate Data Analyst, you will play a crucial role in supporting our business objectives by providing valuable insights and analysis.Key ResponsibilitiesUtilize internal and external data sources to identify trends, patterns, and opportunities for...

  • Lead Data Analyst

    2 days ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Data Insights Manager to join our team at the Driver and Vehicle Licensing Agency. As a key member of our Operations and Customer Service Directorate, you will play a critical role in driving business growth and improvement through data-driven insights.Key ResponsibilitiesLead Data...

  • Lead Data Analyst

    2 days ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Data Insights Manager to join our team at the Driver and Vehicle Licensing Agency. As a key member of our Operations and Customer Service Directorate, you will play a critical role in driving business growth and improvement through data-driven insights.Key ResponsibilitiesLead Data...

  • IT Security Analyst

    4 weeks ago

    Swansea, United Kingdom IntaPeople Full time

    IntaPeople are working with a Swansea based tech company to expand the Cyber team with a Security Analyst. Ideally, you will have a couple of years’ experience in IT Security but we are interested in hearing from candidates in support roles who have made in roads to developing an IT Security career; either through training or picking up additional...

  • SC Cleared SOC Analyst

    4 weeks ago

    Swansea, United Kingdom Alexander Mann Solutions - Public Sector Resourcing Full time

    On behalf of DVLA, we are looking for a SOC Analyst (Inside IR35) for a 6 month contract based Hybrid/Swansea. As a SOC Analyst your main responsibilities will be: * Working within the Security Operations Centre as a cyber security / SOC analyst (this will entail a range of Tier 1 and Teir 2 SOC functions). * Using a SIEM tool (Security Incident and Event...

  • Lead Data Analyst

    1 week ago

    Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    Job summaryAre you passionate about analysing and presenting data sets to provide meaningful information?�Are you someone who enjoys working collaboratively with different business areas?Can you provide robust recommendations using data to help deliver improved services?If so, we'd love to hear from you!This is a fantastic opportunity to join our team! The...

  • IT Support Analyst

    2 weeks ago

    Swansea, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company Macmillan Distribution (MDL) in Swansea operates a modern 500,000 square foot facility equipped with advanced technology for efficient book distribution. Handling over 1 million books weekly and maintaining around 65,000 titles, MDL ensures high service levels with stock accuracy exceeding 99.6%. This makes them a key player in the book...

  • Technical Business Analyst

    5 months ago

    Swansea, United Kingdom ERS Full time

    Overview ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to...

  • IT Service Management Practice Analyst

    2 hours ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking an experienced IT Service Management Practice Analyst to join our team at the Driver and Vehicle Licensing Agency. As an IT Service Management Practice Analyst, you will play a key role in ensuring the smooth operation of our IT services and supporting the delivery of our business objectives.Key ResponsibilitiesIT Service...

  • HR Data Analyst

    3 days ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    Job SummaryWe are seeking a highly skilled and experienced Data Analyst to join our team at the Driver and Vehicle Licensing Agency. As our ideal candidate, you will have a strong background in data analysis and a passion for presenting complex data insights in a clear and engaging manner.Key ResponsibilitiesDevelop and maintain accurate and timely...

  • HR Data Analyst

    3 days ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    Job SummaryWe are seeking a highly skilled and experienced Data Analyst to join our team at the Driver and Vehicle Licensing Agency. As our ideal candidate, you will have a strong background in data analysis and a passion for presenting complex data insights in a clear and engaging manner.Key ResponsibilitiesDevelop and maintain accurate and timely...