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Lead Data Analyst

2 months ago

Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

Job summary

Are you passionate about analysing and presenting data sets to provide meaningful information?�

Are you someone who enjoys working collaboratively with different business areas?

Can you provide robust recommendations using data to help deliver improved services?

If so, we'd love to hear from you

This is a fantastic opportunity to join our team The role is extremely varied and involves a great deal of senior stakeholder engagement across the Agency, so you�ll have the opportunity to build positive working relationships and gain a unique overview of all areas within Driver and Vehicle Licensing Agency (DVLA).

Job description

As a Lead Analyst you will oversee and lead the analysis of data provided to the Operational Areas of the Operations and Customer Service Directorate (OCSD). You�ll be required to lead a team of analysts to provide Management Information (MI), analysis and advice to meet the required output for the business needs.�

This includes managing and monitoring business as usual (BAU) Management Information processes including dissemination of daily, weekly, and monthly reports to ensure the OCSD business areas meet their aims and objectives and support the refinement and improvement of business processes.

You will liaise regularly with Senior Analytical Leaders to support the preparation and presentation of operational performance data.

You will also be leading, managing, and mentoring a team of performance analysts to drive improvements in practice, ensure quality analysis of performance standards, to achieve business objectives and meet Key Performance Indicators.

Responsibilities�

Your responsibilities will include but will not be limited to:�

Gathering and interrogating data, preparing complex responses, reports and papers appropriate to the audienceBuilding and managing effective working relationships with key stakeholders including Head of Groups within OCSD, training coordinators, OCSD recruitment and other coordination unit managers to support supply and demand forecastingManaging directorates� BAU Management Information including (but not limited to) operational business performance with agreed procedures. Resolving queries regarding the Team�s outputs and presenting findings to relevant stakeholdersContinuously developing analytical knowledge and supporting Team Leaders, utilising multiple sources. Sharing data modelling methods and practices across departments and use of best practice across all capabilities identified for data analystsEffectively managing and leading your team, taking responsibility and accountability for performance outcomes

For further information about the role please see the attached role profile.�

Additional Information��

Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under �Contact point for applicants�.�

Person specification

The successful candidates will have knowledge and understanding of analytical concepts and techniques to deliver workable solutions to customer problems.

You can interpret findings and draw appropriate conclusions from evidence provided. To thrive in this role, you will be an excellent communicator, with the ability to translate key messages from analytical work in clear and concise terms for a variety of audiences, including senior colleagues. You are meticulous with your work and ensure that quality is always a top priority.�

You are someone who has excellent leadership skills with the ability to motivate and guide the team to deliver key priorities. You�ll have the ability to provide leadership to all direct reports to ensure that all strategic objectives are met. You will be an advocate for change, promoting a culture of continuous improvement within your team.�

Building strong interpersonal relationships and maintaining a network of contacts to achieve progress on shared objectives is something you can do with ease. You will be confident in providing robust recommendations, influencing and challenging others when needed.

You will�be resilient and flexible, be able to work within the demand of the role.

About Operational Delivery Profession�

�

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.�

Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12�months.�

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality ServiceChanging and ImprovingCommunicating and InfluencingLeadership

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.���

Best in class learning and development tailored to your role���An environment with flexible working options where we encourage a great work-life balance��Generous employer contribution of , depending on chosen pension scheme��25 days holiday, increasing by one day each year up to 30 days pro rata��Access to the staff discount portal��24-hour Employee Assistance Programme providing free confidential help and advice for staff��A hybrid office/home based working model where staff will spend a minimum of 60% of their time in the office over a month, with flexibility dependent on balancing business and individual need. Remove this line if hybrid isn�t included in role.��

There are many more opportunities and great benefits of working at DVLA, visit our for further information.���

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