Performance & Operations Senior Consultant - 12 Month Fixed Term Contract

3 weeks ago

Southampton, United Kingdom Nationwide Building Society Full time

Description

The main purpose of the role Performance & Operations Senior Consultant is to assist in the implementation of governance mechanisms across Protect (Economic Crime) on a 12 month fixed term basis, ensuring they are adequate to mitigate the key business risks identified. You will have key accountability for specific elements of the Governance and Control Framework, challenging, advising and monitoring those elements so that Protect continuously improves.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon, Northampton, Bournemouth office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

  • Supporting multiple committees and forums, producing meeting packs and ensuring we capture our key decisions with supporting rationale and evidence.
  • Supporting MI development, ensuring our reporting is accurate, consistent, and provides senior management with sufficient information to understand our performance, risks and issues.
  • Owning the team’s processes and controls documentation, ensuring it is kept accurate and up-to-date.
  • Supporting the team in shaping and delivering plans, by analysing data and insight and by developing supporting collateral and supporting the measurement and evaluation of team output against target outcomes.
  • Tracking open actions, ensuring regular updates are provided.
  • Expanding our stakeholder network and maintain strong relationships, both internally and externally.

About you

  • Experience of managing governance and control mechanisms within a framework.
  • A solid background working in financial services
  • Experience producing reporting and MI packs for senior level audiences
  • Experience of challenging existing procedures and influencing change.
  • Ability to act objectively and maintain independence.
  • Planning and organisational skills and ability to manage and own multiple competing priorities and deliverables.
  • An effective communicator, written and verbal

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

  • Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
  • Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
  • Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Wellhub – Access to a range of free and paid options for health and wellness.
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday, pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.

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