Customer Service Account Manager

4 weeks ago


Leeds, United Kingdom Staff Selection UK Ltd Full time

Our client in Bramley is searching for a vibrant and enthusiastic individual to become a valued member of their team on a permanent basis. With a company culture that embraces creativity from design to sales, it's a lively and enjoyable environment where you can thrive and develop in your role.Job Description: * You will have your own customer portfolio to develop and build on existing relationships. * Provide customer support for trade customers, handling orders by phone, email, trade website. * Working with various operating systems, currently Microsoft dynamics/BC, Nutshell, Zendesk • Work closely with our UK/US field Agents and their customers. * Identifying opportunities to promote extra business through existing accounts. * Developing new business by targeting accounts, new markets. * Achieving agreed targets. * Help to organise trade shows.What’s required for the role: * Be a Team Player, enthusiastic, fun with a firm personality. * Organised, accurate with attention to detail * Good communicator verbal and written * Self-starter with initiative and a 'can do' attitude. * Be able to work under pressure to tight schedules * Work ethic – (flexible and hardworking) * Computer literate and proficient in Microsoft Excel * Be confident and accurate with numbers. * Hold a full UK driving licence * Minimum of 2 years’ experience in sale/customer service or field sales. * Experience in Books, Homewares, Gift, Toy, Fashion or Accessorises would be beneficial.If you feel you are a good fit for the role with the experience required please apply and one of our dedicated team will contact you asap



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