Customer Service Partner

4 weeks ago

City of London, United Kingdom Specsavers Full time

Audiology Domiciliary Customer Service Partner (CSP)Location: London with 3 x territories availble (Field Based)Type: Joint Venture Business PartnershipPackage: £35,000 Annual Salary + £5k Car Allowance OR Company Car + 30% of Business Profits as DividendsGuaranteed Earnings of £50,000 in Year One | On Target Earnings £80,000+Own Your Future with SpecsaversThis is not a typical job—it's a business ownership opportunity. As a Customer Service Partner in our new Audiology Domiciliary Joint Venture, you’ll co-own and lead a Specsavers business, delivering life-changing hearing care directly to customers in their homes and local community.You’ll be an ‘A’ shareholder in a Specsavers joint venture, meaning you’ll:• Own and run your own business• Receive dividends from business profits• Build a valuable asset for your futureWhat You’ll DoAs a Customer Service Partner, you’ll be the driving force behind your business:• Lead and grow your own team• Deliver exceptional customer service and clinical excellence• Make key decisions that shape your business• Serve your local community with care and professionalismWhat You’ll Get• A guaranteed competitive salary• 30% share of business profits paid as dividends• £5k car allowance or company car• Flexible working and autonomy• Full support from Specsavers’ central and local teams• Access to cutting-edge technology and development opportunities• Generous benefits including medical, dental, pension, and moreWho You AreYou’re a retail or customer service expert with:• Strong leadership and business acumen• Passion for customer care and community impact• A valid UK driving licence and right to work in the UK• Willingness to complete the Audiology Practitioner course within 12 monthsAbout the RoleYou’ll operate across a defined territory in Gloucester, supported by a local administration team. You’ll shape your own clinic schedules, build lasting relationships with customers and your local community, and grow your business through exceptional service.This role includes training to become an Audiology Practitioner, enabling you to carry out clinical duties under the supervision of a registered Hearing Aid Dispenser.Why Specsavers?We’re a family-run business with a global reach. Our Joint Venture Partnership model gives you the freedom to run your own business with the backing of a trusted brand. You’ll enjoy the rewards of ownership—profit, growth, and autonomy—while we support you every step of the way.Ready to Take the Leap?If you’re ready to move from employee to business owner, we’d love to hear from you.Apply now

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