Customer Experience Coordinator
1 week ago
Who we areWhen damage stops dreams we are at the start. When fires close doors we open them. And when belts come to a standstill we pull out all the stops. We are the worlds largest loss adjuster with more than 12500 employees in 30 countries. We are ready for whatever comes. Are you ready for us BELFOR. Ready when you are.Job DescriptionAccurate data input into both BELFOR Systems Xactware Symbility and any other customer portals.Acting as the key liaison point between the customer service centre and any contractors involved on claims ensuring communication is preciseBook appointments for both reactive and planned works electricians and plumbersSupporting customers with choosing their material choices for reinstatement works.Interim invoicing for reinstatement worksEnsure SLAs are adhered to and highlighting any issues to the Regional Operational Manager where necessary.To provide outstanding customer service always remaining courteous and professional.Analysing and correcting financial data ensuring projected margins are accurate and PMC is updated weekly.Resolve customer queries and ensure any complaints are escalated to your Regional Operations Managers.Understanding of all contracts you are responsible for.Appointing and issuing purchase orders and communicating with suppliers as and when required.Adhere to & ensure compliance with BELFOR Health & Safety Environment &Quality procedures for your local branchFlexibility to support across multiple contracts when required.Requirements for RoleCustomer service and administration experience essentialWhat we offer28 days Annual LeaveAnnual Pay ReviewRetirement Pension PlanLife InsuranceHealth Cash PlanEmployee Assistance ProgrammeInduction and E LearningsAnnual Flu vaccinationEye TestInterestedThen apply now to the No. 1 employer. Please state your job title place of work desired salary and the earliest possible starting date in your application. Apply nowRequired Experience:IC Key Skills Computer Science,user experience,User Interface,SME,CSS,Interaction Design,Windows,Android,Usability Studies,Visual Design,HTML,User Research,JavaScript,Web Services,Wireframes Employment Type : Full-Time Experience: years Vacancy: 1
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Customer Experience Coordinator
7 days ago
Birmingham, United Kingdom Wilson Vale Catering Ltd Full timeYou will play a key role in managing guest relations for corporate events, including meet-and-greets for attendees, high-profile dinners, and day delegate functions. This position requires a confident, detail-oriented individual with a passion for hospitality and customer service. **Key Responsibilities**: - Meet and greet of guests, delegates, and clients...
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Receptionist/planning Coordinator
7 days ago
Birmingham, United Kingdom Global Experience Specialists Full timeAre you ready to take your Planning and Coordination expertise to the next level? GES is seeking a dynamic and dedicated Planning Coordinator/Receptionist to join our team based at the NEC. If you thrive in a fast-paced environment and have a passion for delivering exceptional service to clients worldwide, this is the opportunity for you! The Planning...
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Customer Experience Coordinator
2 weeks ago
Birmingham, Birmingham, United Kingdom Belfor Uk Full time £20,000 - £35,000 per yearWho we are? When damage stops dreams, we are at the start. When fires close doors, we open them. And when belts come to a standstill, we pull out all the stops. We are the world's largest loss adjuster with more than 12,500 employees in 30 countries. We are ready for whatever comes. Are you ready for us? BELFOR. Ready when you are. Job...
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Workplace Experience Coordinator
2 weeks ago
Birmingham, United Kingdom JLL Full time**JLL empowers you to shape a brighter way**. **Workplace Experience Coordinator (30 Hours Per Week)** **About The Role** The Workplace Experience Coordinator plays a critical role in the smooth and efficient operations of the Work Dynamics business line. This position is responsible for coordinating and overseeing a range of facility-related activities,...
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Workplace Experience Coordinator
1 week ago
Birmingham, United Kingdom Jones Lang LaSalle Incorporated Full time## Workplace Experience Coordinator**Workplace Experience Coordinator (30 Hours Per Week)****About The Role**The Workplace Experience Coordinator plays a critical role in the smooth and efficient operations of the Work Dynamics business line. This position is responsible for coordinating and overseeing a range of facility-related activities, including...
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Workplace Experience Coordinator
2 weeks ago
Birmingham, United Kingdom JLL Full timeJLL supports the Whole You, personally and professionally. Workplace Experience Coordinator (30 Hours Per Week) About The Role The Workplace Experience Coordinator plays a critical role in the smooth and efficient operations of the Work Dynamics business line. This position is responsible for coordinating and overseeing a range of facility-related...
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Workplace Experience Coordinator
2 weeks ago
Birmingham, United Kingdom JLL Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...
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customer experience
1 week ago
Birmingham, Birmingham, United Kingdom Emirates Full time £25,000 - £40,000 per yearJob PurposeAt Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers alwaysFly Better. As one of the most recognised and admired brands globally, we're driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team where your ideas and relationship-building skills will directly shape employee experience...
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EMEA Planning
7 days ago
Birmingham, United Kingdom GES - Global Experience Specialists Full timeA leading global event provider in Birmingham is seeking a dedicated Planning Coordinator/Receptionist. The role includes managing day-to-day office functions, providing administrative support to the planning team, and delivering exceptional customer service. Ideal candidates will have proven organizational skills and thrive in dynamic environments. A...
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Sales and Events Coordinator
2 weeks ago
Birmingham B EP, United Kingdom Customer First Venue Services Ltd Full time £27,000 per yearCompany Overviewthestudiothestudio provide amazing event spaces across the UK. Great people and great service, delivered in a creative and inspirational environment Our vision is for our customers to say why would we go anywhere else?SummaryWe are seeking an enthusiastic Sales and Events Coordinator to join our dynamic Sales Team at thestudio in Birmingham....