Claims Handler
5 days ago
Join our dynamic and collaborative Claims team as a Motor Claims Handler
The Role
We are on the lookout for skilled and seasoned experts to join our fast-paced Motor Claims team, where you will take responsibility for handling a portfolio of Motor Claims from first notification to settlement.
You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures.
This is an excellent opportunity if you haveMotor Claims experience and are looking to progress your personal development and are seeking a more collaborative working environment.You will also be working for a company that boasts a very people centric culture / approach to work.
Responsibilities:
As a Claims Handler
- You will be managing Motor Claims ensuring service standards are met and/or exceeded
- Keep an efficient diary system for all claims, ensuring claims are chased as required
- Develop and maintain a full understanding of Acturis
- As required, provide the broking department and clients with claims information and reports as required
- Ensure complexed claims are handled as per the group procedures
- Acknowledge all new claims to both clients and insurers and keep clients informed, and ensure best outcome on each claim
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