Technical Claims Handler

7 months ago


Liverpool, United Kingdom Davies Group Full time

The claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation.

INDHP

**Key Accountabilities**
- To pro-actively manage a caseload of motor claims
- Maintain accurate data on relevant case management system
- Comply with set client SLA’s
- Ensure quality service standards and productivity levels are maintained to a high standard
- Allocate new claims and set strategies
- Carry out supervisory tasks appropriate to level
- Assist with training and mentoring junior team members
- Undertake appropriate additional tasks provided by the Team Leader
- Attend Client review meetings and assist with client project work where applicable
- Build and maintain excellent relationships with Clients

**Working Hours**

35 per week Monday - Friday

**Essential Skills and Attributes**
- Minimum 2 years claims handling experience
- Excellent attention to detail
- Strong communication and negotiation skills
- Strong organisational skills
- Supervisory experience is desirable
- The ability to manage own volume workload via task management
- The ability to work as a team and independently
- Strong Client relationship skills

INDHP

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership
- Health & wellbeing programme

Schedule:

- Monday to Friday

**Experience**:

- Claims Processing: 1 year (required)

Work Location: Hybrid remote in Liverpool



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