Customer Service Manager
4 weeks ago
We have a fantastic opportunity for a Customer Service Manager to join our team within Vistry Southern, at our office in Basingstoke, Hampshire. As our Customer Service Manager, you will have expert understanding of NHBC guidelines, will be able to diagnose complex defects as and when they arise, seeing them through to resolution. As a direct line manager, mentoring technicians, you will drive and support their continued growth. Experienced within the housebuilding industry, with an understanding of office management and the ability to lead and achieve HBF Satisfaction scores. You will be working within a dedicated team, with regular close interaction with colleagues outside of the Customer Service Department along with maintaining good long-term relationships with our working Partners.
You will be organised, professional and resourceful, and able to use your own initiative. Ensure all communications received into the department are answered in a timely and courteous manner and recorded accordingly. Always recognising that we should strive to do the right thing, lead by example and act as our brand ambassador.
Let's cut to the chase, what's in it for you...
Competitive basic salary and annual bonusCompany car, car allowance or travel allowanceAgile working possible (dependent on role)Up to 33 days annual leave plus bank holidaysPrivate HealthcareEnhanced maternity, paternity and adoption leave
-
Customer Service Manager
4 weeks ago
Basingstoke, Hampshire, United Kingdom Gi Group Full timeWe are looking for a Customer Service Manager to join our team at Gi Group in Basingstoke. This is an exciting opportunity to contribute to the growth of our client as they navigate their start-up period.The successful candidate will have the ability to speak fluent Spanish and possess excellent customer service skills, with experience in working with online...
-
Customer Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom Vistry Group Full timeJob Title: Customer Service ManagerWe are seeking a highly skilled Contact Centre Supervisor to lead our team in delivering exceptional customer service across various locations.About the Role:Improve customer satisfaction by responding to inquiries in a timely and efficient manner, with an estimated salary of £40,000 - £55,000 per annum.Supervise a team...
-
Assistant Customer Service Manager
11 hours ago
Basingstoke, United Kingdom ASC Connections Ltd Full timeAn **Assistant Customer Service Manager** role is available to join a large manufacturing company based in the Basingstoke office. This is an office-based position, working full time. Duties of this Assistant Customer Service Manager role include; - Supervising a small team of service engineers who are remotely based - Liaising with engineers and internal...
-
Customer Service Account Manager
2 days ago
Basingstoke, United Kingdom Personnel Selection Full timePersonnel Selection are currently recruiting for a Customer Service Account Manager for a growing distribution company in Basingstoke. You may well already be working as an Account Manager, but would like to move away from a targeted environment.. Or, it could be that you're in a customer services role and now want to explore other avenues.. Our client is...
-
Customer Service Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom FNZ (UK) Ltd Full timeAbout the RoleWe are seeking a talented Financial Services Professional to join our team as a Pension and Investment Specialist.The successful candidate will work closely with customers and advisers to administer requests related to Pension, ISA, and GI accounts. We offer a competitive salary of £50,000 - £70,000 per annum, based on experience.About FNZFNZ...
-
Customer Service Portfolio Manager
1 week ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timePortfolio Retention Specialist RoleThe purpose of the role is to take care of core 1 and core 2 maintenance customers by phone and supporting Supervisor maintenance contract renegotiations ensuring that we respond to their requirements and support them proactively.This specialist also supports maintenance and Operational teams in KONE branch/region or...
-
Customer Services Advisor
4 days ago
Basingstoke, United Kingdom Wote Street People Full time**Salary**:£22,000 - £26,000 per annum **Location**:Basingstoke, RG24 8PE **Working Hours**:37 hours per week. 09:00 am - 17:30 pm, Monday to Friday, Office based only **Move Manager / Customer services Advisor **JOB PURPOSE**: You will be an excellent communicator who takes pride in meeting your deadlines and consistently delivers. **Move Manager /...
-
Customer Service Representative
7 months ago
Basingstoke, United Kingdom FNZ Full timeCustomer Service Representative - Basingstoke Role Description We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and...
-
Customer Service Representative
6 months ago
Basingstoke, United Kingdom FNZ Full timeRole Description: We’re looking for dedicated customer service advisors to join our supportive, collaborative and simply brilliant team in our Basingstoke contact centre. You’ll be the key point of contact for customers when they call in. Providing them with information about their financial products and helping them become self-sufficient with our...
-
Customer Service Representative
10 hours ago
Basingstoke, United Kingdom 1-1 Recruitment Ltd Full time**Customer Services Representative - 12 month FTC** Basingstoke Up to £26,000 per annum 1-1 Recruitment have a great opportunity to join a busy and thriving team on a 12 month fixed term contract. This role supports the Customer Service team by dealing with queries from customers and sales, processing sales orders in a timely manner and...
-
Customer Service Manager
3 days ago
Basingstoke, Hampshire, United Kingdom OneRetail Full timeAbout the Role: We're currently recruiting a dedicated Assistant Cafe Manager to ensure the smooth running of our major High Street brand's operations on a full-time basis, contracted to 40 hours per week. As a valued member of our team, you will use your skills to maintain a high standard of quality work and contribute to the company's vision of delivering...
-
Customer Service Advisor
2 days ago
Basingstoke, United Kingdom Bidfood Full timeBidfood is looking for a **Customer Services Advisor** to join our team at the Basingstoke depot. There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? **Customer Service Advisor Basingstoke, RG21 6ys Salary dependent on experience 40 hrs per week, FTC 12 months to cover maternity leave** **Please...
-
Customer Service Advisor
4 days ago
Basingstoke, United Kingdom Search Consultancy Full time**Customer Service Advisor: £23,000 - £25,000** **Senior Advisor: £25,000 - £30,000** **hybrid working** 2/3 days split or full time office based which ever is preferred, **34 days annual leave**, life insurance 4x salary, bupa healthcare, excellent pension contributions, **progression opportunities.** Full time, part-time option will be considered...
-
Customer Service Administrator
11 hours ago
Basingstoke, United Kingdom Johnsons Workwear Ltd Full timeDue to our business expanding, we’re currently seeking an additional Customer Service Administrator to provide an office-based link between customer and Company in order to satisfy queries, record and resolve problems and ensure a high standard of customer care in accordance with our customer commitment. **Person Specification** **This role offers a...
-
Customer Service Representative
3 months ago
Basingstoke, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Basingstoke, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when necessary...
-
Customer Service Representative
4 weeks ago
Basingstoke, Hampshire, United Kingdom BIZSPACE LIMITED Full timeJob Title: Customer Service RepresentativeAbout the Role:This is a fantastic opportunity to join our team at BizSpace Limited as a Customer Service Representative. We are seeking an experienced and charismatic individual who can provide exceptional customer service, maintain high standards of professionalism, and drive revenue growth.About You:We are looking...
-
Customer Service Administrator
11 hours ago
Basingstoke, United Kingdom Ad Warrior Full time**Customer Service Administrator** **Location: **Basingstoke (Hybrid between Home & Office based) **Working Pattern: **Monday - Friday **Salary: **circa £20,000 per annum, dependent on experience Our client is a local Kitchen offloading company established in 2011. Based in Basingstoke they are currently looking for a Customer Service Administrator to...
-
Customer Service Specialist
6 days ago
Basingstoke, United Kingdom Penguin Recruitment Ltd Full time**Customer Service Specialist - Basingstoke - IT Solutions** **£24,000 - £26,000 + Benefits** A Telecommunications provider based in the are looking for an enthusiastic and friendly individual for the role of a **Customer Service Specialist** to join their team. No two days will be the same so the individual needs to flexible and willing to adapt to...
-
Customer Service Advisor
2 days ago
Basingstoke, United Kingdom Pertemps Basingstoke Full timeCustomer Service Advisor Pertemps are currently recruiting for a Customer Service Advisor to join a storage facility based in Basingstoke. This is a full-time, permanent position. Responsibilities as a Customer Service Advisor: - Deal with sales enquiries from customers over the telephone and face to face - Advise and selling a range of services to...
-
Customer Service Administrator
4 days ago
Basingstoke, United Kingdom Priority Appointments Full timeThis is an exciting opportunity for a fluent Spanish speaker experienced in Customer Service! Join a growing team in Basingstoke as a Customer Service Administrator on a 12 Month FTC. Hybrid working, up to 26k salary, 22 days holiday, and canteen on site. **As the Customer Service Administrator you will benefit from**: - A salary of 24-26k - 9am - 5pm...