Business Support Officer

3 weeks ago

Brighton and Hove, United Kingdom BNJC Brighton Full time

BNJC is a Jewish community hub aimed at revitalising Jewish life in Brighton and Hove. Our state-of-the-art community centre provides facilities for residential, educational, cultural, religious, social and co-working. By building a brand-new Synagogue, outstanding kosher dining options and a rich programme of events, we aim to support Jewish life in Brighton, across the spectrum and attract the Jewish community from all backgrounds to call Brighton and Hove their home.


The site includes both residential properties and commercial premises, located at 29-31 New Church Road, Hove. Alongside 45 residential units, the BNJC site comprises of Shoresh Nurseries; Novellino Brighton, a restaurant including a bakery and deli; Pro Fitness Gym, a Co-working space and events spaces. The site is shared with the Brighton and Hove Hebrew Congregation (BHHC) who operate the Synagogue and Mikvah.


About the role

We are seeking a motivated and organised Business Support Officer to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of our community hub, providing essential administrative support, and assisting with various business functions. Providing an excellent standard of customer service, the post-holder will be the first port of call for all incoming enquiries from our customers and community members including prospective holiday let guests and event attendees. The Business Support Officer will coordinate holiday let bookings; liaising with guests and working closely with our Facilities team to maintain the holiday let properties in order to provide an outstanding guest experience.


A key aspect of the Business Support Officer role is to proactively communicate with stakeholders across the site with the aim of streamlining administrative processes, improving consistency across the organisation, and enhancing organisational efficiency and effectiveness. The successful candidate will work closely with the Head of People and Operations on team coordination, office management and customer service.


We are looking for an organised and confident administrator with excellent communication skills and exceptional attention to detail. Our ideal candidate would be happy working autonomously and have experience of supporting a busy and fast-paced team managing multiple different areas of operation. We are looking for someone who will anticipate need and suggest solutions to logistical challenges. You’ll need to be helpful and enthusiastic in your approach to work, flexible, a strong communicator and people oriented.


Duties and responsibilities

  • Act as the first point of contact for BNJC, including monitoring and responding to phone calls and email enquiries, providing accurate information, filtering to the correct team member, following up on requests, capturing feedback and escalating complaints.
  • Monitor holiday let bookings through our new property management software, Hostaway ensuring strong communication with guests and the smooth running of the holiday let function.
  • Communicate regularly with the Facilities team on holiday let check ins and check outs, cleaning, maintenance, car park and key management.
  • Monitor the holiday let inventory (furniture, linen, household items) complete stock checks replenishing items as and when needed.
  • Coordinate regular team meetings and check-ins with various stakeholders across the site, supporting regular communication between the BNJC and Novellino Brighton teams in particular.
  • Work closely with the Novellino Brighton team on restaurant reservations for holiday let guests and all visitors to the site over Shabbat and Chaggim.
  • Work closely with the Events and Programming Officer to ensure all events and activities across the site are in the events calendar.
  • Support the IT function including the set-up maintenance of equipment, managing licenses and subscriptions.
  • Support the management of the BNJC office (House 3): stocking the kitchen, stationery
  • orders, printing.
  • Support the implementation of new projects and initiatives to enhance BNJC’s offer to the community.
  • Maintain compliance with GDPR regulations, ensuring the confidentiality and security of personal data.


Person specification

  • At least 2-3 years of successful administrative and/or business support experience working within a busy and fast-paced team.
  • Experience of communicating appropriately with a diverse range of stakeholders and providing a high standard of customer service over the phone and via email.
  • Highly effective interpersonal and emotional intelligence skills which facilitate trust and positive relationships.
  • Excellent organisational skills and attention to detail.
  • Highly proactive and able to anticipate need.
  • Ability to prioritise, manage your time, and proactively plan your workload in a busy environment with multiple demands
  • Knowledge and understanding of IT based systems and digital platforms such as Microsoft
  • Office, Slack, and CRM databases. You do not need to be an expert at any of these programmes, but you do need to feel comfortable learning new digital systems and platforms quickly.
  • Excellent numeracy skills
  • Right to work in the UK.

  • Support Officer

    2 months ago

    Brighton and Hove, United Kingdom Ministry of Justice Full time

    **Support Officer - Brighton Probate - 74505** **£21,775** **Brighton and Hove**: **Job Title**:CTSC Support Officer **Grade**:AO **Location**:Brighton Probate **About us** Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to...

  • Business Support Officer

    3 weeks ago

    Hove, United Kingdom BNJC Brighton Full time

    BNJC is a Jewish community hub aimed at revitalising Jewish life in Brighton and Hove. Our state-of-the-art community centre provides facilities for residential, educational, cultural, religious, social and co-working. By building a brand-new Synagogue, outstanding kosher dining options and a rich programme of events, we aim to support Jewish life in...

  • Business Support Officer

    3 weeks ago

    Hove, United Kingdom BNJC Brighton Full time

    BNJC is a Jewish community hub aimed at revitalising Jewish life in Brighton and Hove. Our state-of-the-art community centre provides facilities for residential, educational, cultural, religious, social and co-working. By building a brand-new Synagogue, outstanding kosher dining options and a rich programme of events, we aim to support Jewish life in...

  • COO Business Support Assistant

    1 month ago

    Brighton and Hove, United Kingdom LegalAndGeneral Full time

    Job DescriptionWe now have an amazing opportunity for a COO Business Support Assistant to join us in our Institutional Retirement business based in our Hove office. Your role will be to provide planning and professional administrative support, event planning and office services to the highest standard to the COO Senior Leadership Team, enabling them to...

  • Office Support

    3 months ago

    Brighton and Hove, United Kingdom IOI Full time

    **IOI is a global leader in the gaming industry** with a history of creating groundbreaking, award-winning games. With studios in Copenhagen, Malmö, Barcelona, Istanbul and Brighton, we are expanding our presence in the gaming world and are seeking talented individuals to join our team. We are working on some really exciting game projects across our...

  • Business Support Officer

    3 months ago

    Brighton, United Kingdom Brighton & Hove City Council Full time

    Job Introduction The primary function of the role is to assist in administrating complex contact arrangements, to include scheduling work, liaising with parents, carers, contact staff, social workers and other professionals, maintaining databases, invoicing, minuting meetings and running the office. Business Support Officers are based at the contact centre...

  • Senior Admin Officer

    3 months ago

    Brighton and Hove, United Kingdom Ministry of Justice Full time

    **Senior Admin Officer - 73809** **£23,637 - £29,046** **Brighton and Hove**: **Overview of the job**: This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational teams. The...

  • Project Support Officer

    5 months ago

    Brighton and Hove, United Kingdom Sussex Community NHS Foundation Trust Full time

    The Project Support Officer (PSO)will provide onsite and remote assistance for services across Sussex primarily focusing on the implementation of the Digital Health Record (SystmOne) and supporting other Digital project deployments at Sussex Community NHS Foundation Trust. The post holder will have experience in a customer service or other support type role...

  • Admin Officer

    3 months ago

    Brighton and Hove, United Kingdom Ministry of Justice Full time

    **Admin Officer - 77364** **£22,940** **Brighton and Hove**: **About us** Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals Service (HMCTS) is...

  • Property Administrator

    2 weeks ago

    Brighton, United Kingdom Hays Business Support Full time

    Your new company A property business based in central Brighton is looking for a full-time permanent Administrator to join their team. This is an exciting time to join an award-winning company looking to expand their team. Your new role Below is a list of day-to-day responsibilities you will undertake in this role - Assisting with client, tenant and...

  • Probation Services Officer

    3 months ago

    Brighton and Hove, United Kingdom Ministry of Justice Full time

    Salary 1 - £24,228 - £30,208 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - South East City/Town 1 - Brighton and Hove Building/Site 1 - NPS 47 GRAND PARADE BRIGHTON, BN2 9QA Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 3 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time,...

  • Property Administrator

    2 weeks ago

    Brighton, United Kingdom Hays Business Support Full time

    Your new company A property business based in central Brighton is looking for a full-time permanent Administrator to join their team. This is an exciting time to join an award-winning company looking to expand their team.Your new role Below is a list of day-to-day responsibilities you will undertake in this role - Assisting with client, tenant and contractor...

  • Manager - Business Governance

    2 weeks ago

    Brighton and Hove, United Kingdom AMEX Full time

    You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a...

  • Evening Cleaner 2 Hours Per Night 6.30

    3 months ago

    Brighton and Hove, United Kingdom Nationwide Cleaning & Support Services Full time

    Evening cleaner required 6.30-8.30pm. Good attention to detail and great time keeping full training and support provided. Please note you will be required to Clean toilets, offices, medical rooms and clean external area/bins. **Job Types**: Part-time, Permanent Part-time hours: 10 per week **Salary**: £10.50 per hour Schedule: - Monday to...

  • Senior Project Officer

    3 months ago

    Brighton and Hove, United Kingdom Itad Ltd Full time

    **About Itad** Itad is a consultancy that specialises in generating high-quality evidence and insights to improve impact. For nearly 40 years, our strategy, monitoring, evaluation and learning services have supported our clients and partners to make informed decisions to tackle global challenges and improve lives. We work with governments, international...

  • Tenant Liaison Officer

    3 months ago

    Brighton and Hove, United Kingdom PH Jones Full time

    **PH Jones** are recruiting for a **Tenant Liaison Officer **to join our Social Housing team in **Brighton & Hove**. We are looking for people who are caring and empathetic, and someone who understands the support needs of a diverse cross section of customers. - **£25,046.00** **per annum**: - Permanent 40 hours a week, 8am - 5pm - Fully Costed Vehicle &...

  • Senior Probation Officer

    3 months ago

    Brighton and Hove, United Kingdom Ministry of Justice Full time

    Salary 1 - £38,857 - £43,941 Number of jobs available 1 - 2 Detail of reserve list 1 - 12 Months Region 1 - South East City/Town 1 - Brighton and Hove Building/Site 1 - NPS 47 GRAND PARADE BRIGHTON, BN2 9QA Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 5 National Post Type 1 - Permanent Working Pattern 1 - Full Time, Part...

  • Legal Secretary

    5 days ago

    Brighton and Hove, United Kingdom Law Support - DA Solutions Full time

    An exciting opportunity has arisen for a legal secretary to join a highly acclaimed law firm based in Brighton. The successful applicant will be responsible for supporting the dispute resolution team with a range of duties. This is a permanent vacancy which will require the individual to be fully office based.This varied role will require you to deal with a...

  • Mobile Enforcement Officer

    3 months ago

    Brighton and Hove, United Kingdom One Parking Solution Ltd Full time

    Due to rapid company growth within our company, we have an immediate requirement for Mobile Enforcement Officers to join our busy team. Full training is given. Full-time positions with immediate starts available. Overtime available. Starting rate £28,600 pa* rising to £31,200 after a successful 6 month probationary period. We offer PAYE full-time...

  • Rent Officer

    3 months ago

    Brighton and Hove, United Kingdom YMCA Downslink Group Full time

    **_Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health._** We are seeking an experienced **Rent Officer** to join our small, dispersed Rent Team which consists of a Rent Team Leader;...