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Revenues Benefits Officer

2 months ago

Enfield, United Kingdom CRA GROUP LIMITED Full time

3 months contract with a Local Authority

Job Summary:

We are looking for an experienced Senior Financial Assessment Officer that sits within the Housing Benefit / Financial Assessment structure.

The main purpose of the role is reviewing the Housing Benefit of our existing and potential new caseload of supported (exempt) accommodation tenants and providers..

Key Duties/Accountabilities

The team will consist of an Exempt Accommodation Reviewing Manager 2 Housing Reviewing Officers a Fraud Investigator an Inspector and two Senior Financial Assessment Officers.

You will report to the Exempt Accommodation Reviewing Manager.

As a Senior Financial Assessment Officer you will be responsible for reviewing scrutinising and assessing our existing caseload as well as new claims and change of address applications.

You will challenge scrutinise and assess the elements that make up the eligible rent check and challenge provider and tenant eligibility and work closely with the Fraud Investigator and Housing Reviewing Officers and Inspector.

You will also be responsible for answering members enquiries and complaints as well as reconsiderations and appeals.

A good understanding of housing benefit subsidy rules would be advantageous..

Essential Experience Required:

Experience/successful track record of assessing Housing Benefit claims including exempt accommodation is essential.

Successful experience of continuous performance improvement for a financial assessment service is essential.

Experience in dealing with complaints reconsiderations and members enquiries is essential.

Experience working with eligible rent service charges and company accounts is essential.

Essential Qualification Required:

A good standard of general education is essential.

Additional information to note:

Working hours: 37 hours per week.

The role is hybrid.


The closing date for this position is4th August 2024.







We are looking for an experienced Senior Financial Assessment Officer that sits within the Housing Benefit / Financial Assessment structure.