Revenue Collection Specialist

4 weeks ago


Enfield Town, Greater London, United Kingdom Hatched Recruitment UK Full time
Job Role

As a Revenues Officer, you will be responsible for delivering a professional and customer-focused service while maximizing revenue and reducing arrears through the administration and recovery of Council Tax and/or Business Rates.

Key Responsibilities
  • Administer and recover Council Tax and/or Business Rates through data entry, customer contact, and written correspondence.
  • Deal with customer queries, including complex collection service matters, and provide technical advice and guidance.
  • Organize and prioritize your workload to ensure accurate records and timely recovery of Council Tax and/or Business Rates.
  • Develop and maintain a positive and professional image with customers, ensuring a high standard of customer service.
  • Stay up-to-date with processes and legislation relating to Council Tax and/or Business Rates.
Requirements

To succeed in this role, you will need to be decisive and confident in decision-making, with excellent verbal and written communication skills. You should also have a full awareness of the processes and legislation relating to Council Tax and/or Business Rates.

This is an exciting opportunity to join Hatched Recruitment UK and contribute to the success of our clients. If you are a motivated and customer-focused individual with a passion for revenue collection and administration, we encourage you to apply.



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