Customer Relations Manager

2 weeks ago


Ipswich, United Kingdom Runwood Homes Full time

Customer Relations Manager

Care Home: Waterfield House

Hours per week: 40

Salary: £40,000 per annum plus commission scheme

About the role:

We currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager.

The successful Customer Relations Manager will have overall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date.

Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead on key marketing events within the home, promoting this across social and local media, as well as create community engagement within the home through local schools, businesses, charities and other organisations.

Benefits of working with Runwood Homes:

  • 28 days Paid Holiday
  • Pension Scheme
  • Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
  • Employee Assistance Scheme that is also available to immediate family members
  • Comprehensive induction and ongoing, paid training
  • Free DBS Check and uniform


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