Facilities and Customer Service Manager
3 days ago
Key Responsibilities:
• Manage all facility and contractor services, including maintenance, repairs, and construction projects.
• Ensure that all areas of the centre are clean, safe, and welcoming for customers and staff.
• Develop and implement strategies to improve customer satisfaction and loyalty.
• Collaborate with internal stakeholders to achieve business objectives.
• Maintain accurate records and reports, ensuring compliance with relevant regulations.
Estimated Salary: £50,000 - £60,000 per annum.
Requirements:
• Proven track record in facilities management or a related field.
• Excellent customer service skills and ability to work with diverse groups.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Familiarity with Health & Safety regulations and procedures.
What We Offer:
• A dynamic and supportive work environment.
• Opportunities for career growth and professional development.
• Competitive salary and benefits package.
• Recognition and rewards for outstanding performance.
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