Customer Service Operations Manager

5 days ago


Ipswich, Suffolk, United Kingdom CV-Library Full time

**Job Title:** Customer Service Administrator

We are seeking an experienced Customer Service Administrator to join our team at CV-Library, a growing organisation based in Ipswich.

The successful candidate will be responsible for:

  • Managing customer inquiries via phone and email
  • Maintaining accurate records of customer interactions within the CRM system
  • Providing product knowledge to customers to ensure their needs are met
  • Collaborating with sales executives to support business growth
  • Preparing and sending sales quotations as required

 

Key Skills and Requirements:

  • Excellent communication skills (verbal and written)
  • High level of attention to detail
  • Confident user of Microsoft Office Suite (Word, Excel, Outlook)

 

This is an excellent opportunity for a motivated individual to develop their skills and contribute to the success of our client. The estimated salary range for this position is £24,000 - £27,000 per annum.


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