Facilities Operations Manager

2 days ago


Ipswich, Suffolk, United Kingdom Foundation Recruitment Full time
About the Role

Are you a seasoned facilities professional with a passion for customer service? We have an exciting opportunity for you to lead the operations of a well-established shopping centre in Ipswich.

You will be responsible for overseeing all facility and contractor management, ensuring the highest levels of customer satisfaction, and playing a key role in the senior management team to achieve optimum success.

We are looking for someone who is passionate about making a direct impact on the centre's operational success. The successful candidate will have proven operational knowledge and contractor management experience, as well as excellent communication and teamwork skills.

What You'll Be Doing:

  • Overseeing all facility and contractor management in both hard and soft services.
  • Liaising with tenants and internal stakeholders to ensure the highest levels of customer satisfaction.
  • Playing a key role in the senior management team to achieve optimum success.
  • Ensuring strict compliance with Health & Safety regulations.

Why Choose This Role?

  • Work with a passionate and dynamic team dedicated to ensuring the centre runs smoothly.
  • Participate in the development of the centre.
  • Leave a lasting impact on staff, tenants, and visitors by ensuring operational efficiency.

The Perfect Candidate:

  • Proven operational knowledge and contractor management experience.
  • Experience in a customer-facing environment, preferably in retail.
  • IOSH qualification preferred.
  • Confidence, teamwork, and excellent communication skills.

The advertised salary is up to £40,000, including a competitive wider benefits package.



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