Global Business Support Coordinator

TDi Sustainability (TDi) is looking for an experienced, enthusiastic, smart, curious, very analytical, and detail-oriented Global Business Support Coordinator to fill a full-time position.

Job title: Global Business Support Coordinator

Salary: Starting Salary £30-35k

Reporting to: TDi Team

Responsible for: See Below

Work location: Flexible

TDi is an advisory firm with an agenda: we aim to show that businesses from production to retail, site to shelf, farm to market, mine to main street – can create long-term value and make a positive difference in people’s lives. TDi combines business consulting expertise, technical knowledge, value chain focus, and our sustainability mission to solve complex problems and develop lasting solutions for our clients.

Our track record includes working with the world’s biggest companies and most recognisable brands, as well as lesser-known innovators, entrepreneurs, and social enterprises. Our projects include building ESG management systems for investors; the design and application of supply chain due diligence tools and procedures; completing project-level non-technical risk assessments and provision of subject matter expertise for sustainability audits; the development of commercialisation strategies for green products and services; and convening, managing and facilitating multi-company and cross-sector initiatives.

We have also launched a new impact investment vehicle and non-profit organisation – The Impact Facility for Sustainable Mining Communities – to facilitate a flow of risk-tolerant capital and technical assistance to small-scale community-based enterprises in our clients’ supply chains. The Impact Facility has launched the Fair Cobalt Alliance and the Lake Victoria Gold Programme with brands including Fairphone, Fairtrade, Glencore, Google, Signify, Save the Children, Solidaridad, Sono Motors, and Tesla.

TDi is seeking an accomplished professional interested and experienced in supporting a global organisation.

Senior Management Team (“SMT”) support (25% of role)
• Working closely with the SMT providing administrative support, scheduling meetings and taking minutes where required. Supporting with diary management.

Office Management / Team support (40% of role)
• Travel co-ordination support to consultants on complex travel – working with the company travel booking system for flights, accommodation and arranging visas, additional specialist insurance.
• Maintaining and supporting on updating of company policies, procedures and systems.
• Ensuring NDA’s, contracts etc. are signed, sent to clients and saved in the filing system.
• File management and maintaining office equipment.
• Manage Company email inboxes.
• Communicating team updates and alerts.
• Supporting with HR Administration, including recruiting and developing team culture.

Business Development (35% of role)
• Assisting team with completing forms and proposals with company information. Organising client and remote conference calls across time zones, taking and circulating minutes where necessary.
• Project planning, project team scheduling and calendar management.
• The selected candidate will coordinate programs and logistics; provide customer service support to clients; organize internal and external meetings.
• With Marketing team – calendar management; scheduling, travel and event coordination; drafting correspondence.

You will be super organised, a great team player and prepared to step up when the occasion calls, a clear writer in English, and take pride in being attentive to detail.

Everyone who works in our team speaks directly with our clients and partners, which means that strong written and verbal communications are a required skill, as well as confidence in dealing with people at different management levels and working in a range of institutional settings such as SMEs, corporations, NGOs and government agencies.

We are a small team, the members of which work remotely and travel frequently. The applicant will need to be happy working autonomously, managing their own time, prioritising work-load, thinking on their feet, and taking the initiative to ask questions and find solutions to problems.

The successful candidate must have the following skills and knowledge:
• Advanced knowledge and use of the full Microsoft Office suite (particularly Microsoft Sharepoint, Word, Outlook, Excel, PowerPoint and Skype for Business).
• Time management and prioritisation skills to meet competing demands and deadlines.
• The ability to act on your own initiative, recommend solutions to problems and demonstrate the thinking behind your recommendations.
• Excellent written and verbal communications. Every member of our team speaks directly with clients and industry contacts, so dealing confidently with people at different management levels is a pre-requisite.
• Enthusiasm for working collaboratively as part of a global team, facilitating effective communication across time zones.
• Discretion and confidentiality in handling sensitive information.
• Exceptional attention to detail, accuracy and consistency, including editing skills and proofreading.
• Working familiarity with social media: LinkedIn, Facebook, and Twitter.
• Minimum of two years’ relevant professional work experience; work with multinational companies or in a consulting environment is preferred.
• Language skills: Excellent English-language proficiency essential; Spanish, French and/or Chinese an advantage.

This is a chance to work with and learn from a very experienced team and to lead and contribute to several fascinating, influential and potentially ground-breaking projects in supply chain risk management, responsible sourcing, and impact investing.

• A contract for 40 hours per week;
• A competitive salary, commensurate with experience;
• Allowance for professional skill development;
• Wellbeing allowance;
• MacBook and other equipment relevant for the workplace;
• Discretionary bonus;
• 23 days holiday per annum (increasing to 26 over time) plus bank holidays;
• Diverse, exciting and impactful work;
• Being part of a dynamic and experienced international team passionate about serving its clients to build successful responsible businesses, and committed to corporate sustainability, human rights and social change;
• Very flexible working hours and for working remotely, globally.

TDi’s offices are located near Stroud, Gloucestershire, UK, with hubs in Bristol, London, and in Europe, USA and Africa. We have a policy to accommodate remote, flexible and autonomous working arrangements in return for a commitment to extremely high-quality deliverables, working to fulfill business need, and consistently meeting deadlines. Where the candidate is located is less important than their professional ability, commitment, enthusiasm and personal energy.

Unfortunately, we cannot support work visa applications so you must have permission to work in the country where you intend to work when you apply.

By submitting your CV you are consenting to TDi using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by TDi.