PMO Support Coordinator

2 weeks ago

London, United Kingdom Informa Global Support Full time

**Company Description** The TSS (Technology Service and Solutions) PMO** coordinates and manages delivery of projects involving teams such as SAP, Oracle, CRM/Ecommerce including Mergers/Acquisitions and Divestments activities.

Today, our teams support technology, process and people change across our Divisions (Markets, Connect, Tech, T&F), M&A activities as well as Group Finance, Group HR and internal Group Operations led change.

Projects may be initiated by Informa's Divisions or by Group Technology itself and range from discrete projects impacting one team or business area through to mutli team, multi platform initiatives requiring extensive coordination and collaboration.
- Develop, communicate and embed good PMO practices and standards across the TSS landscape.
- Attend key governance meetings, take notes and enter key updates directly into our SoR (System of Records) and/or our PPM Tool.
- Own the periodical reviews of uses in security groups within our Tooling, e.g. SharePoint / PPM.
- Assist with keeping the resource pool tool up to date, real-time, with all resource bookings. You will manage and find solutions for resource requests based on skills, availability, and project priorities from within our PPM Tool.
- Provide ad hoc administrative support to the TSS PMO Lead, e.g. creation of Visios, PowerPoint slides.
- Follow up on open actions and maintain until items are closed.
- Maintain our RAID logs, e.g. missing data, creation and publishing of Dashboards etc.
- Manage our PMO quarterly events, volunteer days, team building events etc.

You will be given the opportunity to be involved in PMO initiatives such as Power BI development, SharePoint management, PPM administration etc in order to further your career.
**Qualifications** Skills**:

- Proven administrator or coordinator role
- Demonstrated capability for problem-solving, decision making, sound judgment, assertiveness
- Proven experience of working in an environment which is in the midst of it’s change journey - you must be comfortable as we transition from our old world to our new world.

**Qualifications & Experience**:

- Project Management qualification is preferred or significant PMO Support role experience
- Excellent Excel skills to support project KPI analysis.
- Excellent PowerPoint and visualisation skills, able to build monthly customer reporting and updates
- Experience of Mira, Visio desirable
- Strong experience using Smartsheet
- Experience of using a PPM tool
- Highly organised, accurate, efficient
- Team player

**Additional Information**
Why work at Informa?
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares - Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world

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