Customer Services Manager
1 month ago
Global wellness company are seeking a dynnamic and experienced Customer Services Manager to join their multilingual European Head Office team.
This position will lead a team of Customer Care Supervisors and Representatives and help maintain an effective, efficient, and productive department. The Customer Care staff is responsible for supporting members, partners and internal customers with their service needs. This position is accountable for resolving problems and complaints, monitor call center representative performance, analyze reports, and monitor/prepare schedules to control adequate staffing level.
We are looking for a real leader, strategic and dynamic with experience of developing talent and leading from the front.
- Organize and direct the daily functions, vision and strategy of the Contact Centre employees
- Provide individual and team coaching/training to promote and encourage the skills needed to proactively provide consultative and educational information to members; regarding products, services and promotions in a manner that will increase overall customer satisfaction and enhance member retention.
- Create a cohesive team that understands our company vision and lead the group to deliver excellent service and profitability
- Analyze, identify root cause, and develop action plans to maximize customer satisfaction.
- Identify trends in inbound volumes and contact flows, to leverage efficiency opportunities.
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Customer Service Representative
1 month ago
Milton Keynes, United Kingdom Tsys Managed Services EMEA Full timeCustomer Service Representative at TSYS Managed Services a Global payments company (TMS)Do you have a keen eye for detail? Are you passionate about seeking the best outcome for customers? Are you empathetic and able to calm people in distress?We have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes,...
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Customer Service Representative
2 days ago
Milton Keynes, United Kingdom Tsys Managed Services EMEA Full timeCustomer Service Representative Do you have a keen eye for detail? Are you passionate about seeking the best outcome for customers? Are you empathetic and able to calm people in distress? We have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service to an array of...
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Customer Service Advisor
3 months ago
Milton Keynes, United Kingdom FMG Repair Services Full time**Position**:Customer Service Advisor **Location**:FMG Repair Services, Clarke Road, Mount Farm Industrial Estate, Milton Keynes, MK1 1LG **Salary**:£25k - £26k per year, with company benefits and bonus **Hours**: 45 hours per week As a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for booking...
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Customer Service Advisor
3 months ago
Milton Keynes, United Kingdom FMG Repair Services Full time**Position**:Customer Service Advisor **Location**:FMG Repair Services, Clarke Road, Mount Farm Industrial Estate, Milton Keynes, MK1 1LG **Salary**:£26,937.00 per year, with company benefits and bonus **Hours**: 45 hours per week As a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for booking...
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Customer Service Specialist
3 months ago
Milton Keynes, United Kingdom TSYS Managed Services EMEA Full timeWe have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service to an array of customers of well-known banks and building societies. We pride ourselves on being an efficient, knowledgeable, and friendly team of individuals from a range of backgrounds with a wealth of...
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Customer Service Representative
3 months ago
Milton Keynes, United Kingdom TSYS Managed Services EMEA Full timeWe have an amazing opportunity for vibrant, hardworking individuals to join our team in Caldecotte, Milton Keynes, providing excellent customer service to an array of customers of well-known banks and building societies. We pride ourselves on being an efficient, knowledgeable, and friendly team of individuals from a range of backgrounds with a wealth of...
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Customer Service Advisor
3 months ago
Milton Keynes, United Kingdom FMG Repair Services Full time**Position**:Customer Service Advisor **Location**:FMG Repair Services, Clarke Road, Mount Farm Industrial Estate, Milton Keynes, MK1 1LG **Salary**:£28,767.00 per year, with company benefits and bonus **Hours**: 45 hours per week As a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for booking...
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Customer Service Advisor
1 month ago
Milton Keynes, United Kingdom FMG Repair Services Full timePosition: Customer Service Advisor / Driver Location: FMG Repair Services, Clarke Road, Mount Farm Industrial Estate, Milton Keynes, MK1 1LG Salary: £28,767.29 per year, with company benefits and bonus Hours: 45 hours per week As a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for...
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Customer Service Apprentice
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Milton Keynes, United Kingdom KEITS Training Services Ltd Full timeThis is an exciting customer service apprentice opportunity. This office based role will assist in all aspects of delivering a high quality customer experience. Working as part of a driven sales orientated field and office based team you will be the first point of contact for all incoming calls and will also be tasked with ensuring orders are processed from...
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Driver / Customer Service Advisor
3 months ago
Milton Keynes, United Kingdom FMG Repair Services Full time**Position**:Customer Service Advisor / Driver **Location**:FMG Repair Services, Clarke Road, Mount Farm Industrial Estate, Milton Keynes, MK1 1LG **Salary**:£25k - £26k per year, with company benefits and bonus **Hours**: 45 hours per week As a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for...
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Customer Service Manager
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob DescriptionJob Title: Customer Service ManagerJob Type: Full-timeIndustry: RecruitmentCompany: Ascendant RecruitmentLocation: Milton KeynesJob Reference: N/AJob Description:Job Summary:We are seeking an experienced Customer Service Manager to join our team at Ascendant Recruitment. As a Customer Service Manager, you will be responsible for managing...
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Customer Service Manager
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Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob DescriptionJob Title: Customer Service ManagerJob Type: Full-timeIndustry: RecruitmentCompany: Ascendant RecruitmentLocation: Milton KeynesJob Reference: N/AJob Description:Job Summary:We are seeking an experienced Customer Service Manager to join our team at Ascendant Recruitment. As a Customer Service Manager, you will be responsible for managing...
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Customer Service Manager
2 days ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob DescriptionJob Title: Customer Service ManagerJob Type: Full-timeIndustry: RecruitmentCompany: Ascendant RecruitmentLocation: Milton KeynesJob Reference: N/AJob SummaryWe are seeking an experienced Customer Service Manager to join our team at Ascendant Recruitment. As a Customer Service Manager, you will be responsible for managing robust processes...
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Customer Service Manager
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob DescriptionJob Title: Customer Service ManagerJob Type: Full-timeIndustry: RecruitmentCompany: Ascendant RecruitmentLocation: Milton KeynesJob Reference: N/AJob SummaryWe are seeking an experienced Customer Service Manager to join our team at Ascendant Recruitment. As a Customer Service Manager, you will be responsible for managing robust processes...
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Customer Service Manager
4 days ago
Milton Keynes, United Kingdom Sikla Group Full timeCustomer Service Manager Customer Service Manager Full Time Milton Keynes, UK With Professional Experience 9/10/24 As part of the Sikla Group, established in 1967, our business comprises of premium steel framing solutions and...
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Customer Service Manager
3 days ago
Milton Keynes, Milton Keynes, United Kingdom vGroup International Full timeAbout vGroup International:vGroup International is a leading manufacturing and logistics company with a strong focus on Just-In-Time (JIT) and sequencing, as well as a comprehensive suite of platforms under the vLink Brand.Job Title: Customer Services ExecutiveReports to: Head of Customer ServicesJob Summary:We are seeking a highly skilled Customer Services...
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Customer Service Manager
3 weeks ago
Milton Keynes, United Kingdom Thomas Brown Recruitment Full timeGlobal wellness company are seeking a dynnamic and experienced Customer Services Manager to join their multilingual European Head Office team.Hybrid working 3 days office - 2 days remote Monday - FridayThis position will lead a team of Customer Care Supervisors and Representatives and help maintain an effective, efficient, and productive department. The...
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Customer Services Manager
2 weeks ago
Milton Keynes, United Kingdom Thomas Brown Recruitment Full timeGlobal wellness company are seeking a dynnamic and experienced Customer Services Manager to join their multilingual European Head Office team. This position will lead a team of Customer Care Supervisors and Representatives and help maintain an effective, efficient, and productive department. The Customer Care staff is responsible for supporting members,...
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Customer Service Advisor
4 weeks ago
Milton Keynes, United Kingdom FMG Repair Services Full timePosition: Customer Service Advisor / Driver/p> Location: FMG Repair Services, Clarke Road, Mount Farm Industrial Estate, Milton Keynes, MK1 1LG /p> Salary: £28,767.29 per year, with company benefits and bonus/p> Hours: 45 hours per week/p> About You/p> full UK/EU Driving Licence. We will help and support you with the rest/p> /p> Why choose FMG RS?/p>...
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Customer Service Manager
1 day ago
Milton Keynes, Milton Keynes, United Kingdom Ascendant Recruitment Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Manager to join our team at Ascendant Recruitment. As a key member of our organization, you will be responsible for managing robust processes across the customer lifecycle, with a focus on quality, within a regulated and process-driven environment.Key Responsibilities:Take...