Security Support Engineer

1 month ago


Chertsey, United Kingdom Methods Full time

IT Support Engineer / 1st Line Support – Endpoint – Korean Speaking – On-site


PURPOSE OF THE JOB:

To be responsible for providing technical support for Endpoint Security Software and System to employees and clients.

You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and timely manner. This will be via e-mail or online meeting or messenger or call. Must have proactive attitude to meet and achieve the customer's requirement.

You will be gathering information and delivering and educating information to subsidiaries by receiving business instructions from the security manager.



KEY ACCOUNTABILITIES:

  • To provide technical support for Endpoint security solution to subsidiary IT managers and clients in Europe, CIS, MEA, and Africa.
  • Operating Security system on office and subsidiaries
  • Regular system maintenance and implementation (Delete leavers, Remove mass old data, Update and patch, etc.)
  • Regular proceeding security scan for client’s system and network and report
  • Backup of operation management for system and PC
  • Ensure Company Security Policies are adhered to
  • To produce on-time resolution ratio for customer’s request
  • Reporting Periodic reports and issues reports



SKILLS AND ATTRIBUTES:

  • Fluent Korean and English to liaise between HQ and Customers.
  • MS Windows (for Server OS and PC OS) skills be able to troubleshoot software problems in Windows OS
  • Ability to analyze logically to resolve technical issues.
  • Customer approachable attitude and a customer focused person
  • Knowledge of IT infrastructure
  • Excellent communication skills

Essential –

  • Knowledge of Security solution, especially endpoint security solution
  • Knowledge of Server Hardware and OS, Database
  • Knowledge of Computer Network
  • Fluent, written and spoken in Korean and English


Advantage -

  • Knowledge/on Database (MS-SQL) (Preferred)
  • Various Experiences of working in customer support (Preferred)
  • Experience of Malicious code analysis or Security Incident Response
  • Experience of training delivery or lecturer in IT technical area
  • Experienced Windows operating systems and security
  • Speaking and writing and reading in Korean



  • Chertsey, United Kingdom Methods Full time

    IT Support Engineer / 1st Line Support – Endpoint – Korean Speaking – On-site PURPOSE OF THE JOB: To be responsible for providing technical support for Endpoint Security Software and System to employees and clients. You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and timely...


  • Chertsey, United Kingdom Methods Full time

    IT Support Engineer / 1st Line Support – Endpoint – Korean Speaking – On-sitePURPOSE OF THE JOB:To be responsible for providing technical support for Endpoint Security Software and System to employees and clients.You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and timely manner....


  • Chertsey, United Kingdom Methods Full time

    IT Support Engineer / 1st Line Support – Endpoint – Korean Speaking – On-site PURPOSE OF THE JOB: To be responsible for providing technical support for Endpoint Security Software and System to employees and clients. You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and...


  • Chertsey, United Kingdom Methods Full time

    IT Support Engineer / 1st Line Support – Endpoint – Korean Speaking – On-sitePURPOSE OF THE JOB:To be responsible for providing technical support for Endpoint Security Software and System to employees and clients.You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and timely manner....


  • Chertsey, United Kingdom CV-Library Full time

    Fire and Security Engineer Chertsey £40,000 - £50,000 Basic + OTE £2-£5K + Overtime + Call out rota + Training + Progression + Prestigious and Elite client base + high-end projects + social events + closed for christmas + MORE Work as a Senior Fire and Security Engineer for an electrical contractor renowned for their expertise in...

  • Security Engineer

    1 month ago


    Chertsey, Surrey, United Kingdom Methods Full time

    JOB SUMMARYMethods is seeking an experienced Security Engineer to provide technical support for Endpoint Security Software and Systems.As a key member of our team, you will be responsible for providing timely and professional support to employees and clients, ensuring their technical queries are resolved efficiently.You will be the main point of contact for...


  • Chertsey, Surrey, United Kingdom Methods Full time

    IT Support Engineer / 1st Line Support – Endpoint – Korean Speaking – On-site PURPOSE OF THE JOB: To be responsible for providing technical support for Endpoint Security Software and System to employees and clients. You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and timely...


  • Chertsey, UK, Surrey, United Kingdom Methods Full time

    IT Support Engineer / 1st Line Support – Endpoint – Korean Speaking – On-sitePURPOSE OF THE JOB:To be responsible for providing technical support for Endpoint Security Software and System to employees and clients.You will be the main point of contact for a selection of customers and deal with their technical queries in a professional and timely manner....


  • Chertsey, United Kingdom CV-Library Full time

    Fire and Security Engineer - Surrey/Berkshire Salary: £38,000 - £40,000 (depending on experience) Due to company growth, our client are seeking a highly skilled and experienced Fire and Security Engineer to join their team. You will be required to cover Surrey and Berkshire. The ideal candidate will be competent and have a strong background in...


  • Chertsey, Surrey, United Kingdom CV-Library Full time

    About the RoleThe ideal candidate will have proven experience as a Fire and Security Engineer and strong understanding of system installation, maintenance, and repair. Responsibilities include conducting routine inspections, troubleshooting system faults, providing excellent customer service, and ensuring compliance with industry standards.


  • Chertsey, Surrey, United Kingdom CV-Library Full time

    Job OverviewWe are seeking a skilled Fire and Security Engineer to join our team in Surrey/Berkshire. This role involves installing, maintaining, and repairing fire and security systems, including Texecom, C-Tec, Advanced, Hikvision (CCTV & Intercom), Axis, and BPT.

  • Day Security Officer

    6 months ago


    Chertsey, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...


  • Chertsey, United Kingdom Krome Technologies Ltd Full time

    **Third Line IT Support Engineer / Technical Consultant** **Location**: Chertsey, Surrey **Contract**: Full time, Permanent **Salary**: £40,000 - £50,000+ Basic (depending on experience) + Discretionary Bonus **The Company**: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions...


  • Chertsey, United Kingdom CV-Library Full time

    First Line Technical Support Engineer Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and...


  • Chertsey, United Kingdom Krome Technologies Ltd Full time

    **First Line Technical Support Engineer (Shift Patterns)** Location: Chertsey, Surrey Contact Type: Permanent Hours: Full time **Salary**: £21,000 - £26,000 Basic (depending on experience) + £3k Shift Allowance Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all...


  • Chertsey, United Kingdom CV-Library Full time

    Second Line Technical Support Engineer (Shift Patterns) Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry...

  • Site Security Nights

    1 month ago


    Chertsey, United Kingdom Thorpe Park Full time

    Site Security Nights - Chertsey, SurreyJob Type: Full TimeWhat you'll bring to the teamThis Role will encompass numerous aspects of Site Security. Depending on business needs, there may be times where you may be requested to support our wider day operation.You will maintain excellent Site Security standards ensuring all personnel and vehicles are signed in...

  • Site Security Nights

    1 month ago


    Chertsey, United Kingdom Thorpe Park Full time

    Site Security Nights - Chertsey, SurreyJob Type: Full TimeWhat you'll bring to the teamThis Role will encompass numerous aspects of Site Security. Depending on business needs, there may be times where you may be requested to support our wider day operation.You will maintain excellent Site Security standards ensuring all personnel and vehicles are signed in...


  • Chertsey, United Kingdom F5 Full time

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.    Everything we do centers...


  • Chertsey, Surrey, United Kingdom NYC IT Inc Full time

    About the RoleWe require an experienced Network and Systems Engineer to join our team at NYC IT Inc.In this role, you will be responsible for maintaining and optimizing computer systems and networks.With your in-depth understanding of diverse computer systems and networks, you will ensure the security and privacy of our systems.A competitive salary range for...