System Analyst

1 month ago


Leeds, United Kingdom YourPrime Full time

Job Title: Food & Beverage Systems Analyst

Location: Leeds

Salary: Competitive (depending on experience)

About the Organization:

The organization is a leading venue management entity specializing in Food & Beverage (F&B) operations. Known for its innovative approach and commitment to excellence, it provides a range of services designed to enhance guest experiences through effective and efficient business systems.



Food & Beverage Systems Analyst - Key Responsibilities:




  • Technical Solutions Management: Oversee all technical solutions for the UK F&B sector to ensure optimal performance and reliability.
  • EPOS System Oversight: Ensure continuous operation of the EPOS system, addressing issues as they arise.
  • Operating Framework Management: Manage and enhance the operating framework for F&B systems.
  • Team Coordination: Lead onsite technical support, setup, and coordination of the Technical Operations Team, working in collaboration with the Technical Operations Executive.
  • Best Practices Implementation: Implement, lead, and enforce best practices to achieve operational excellence within the Technical Operations Team.
  • Innovation and Projects: Assist with innovation and mobilization projects to advance F&B operations.
  • Technology Roadmap: Collaborate with F&B technology partners to deliver the technology roadmap, including development, new product development (NPD), and A/B testing.
  • Technology Stack Roadmap: Initiate and manage an internal technology stack roadmap using Objectives and Key Results (OKRs), focusing on both long-term and short-term objectives.
  • Cashless Venues Development: Support the continuation and development of cashless venues to become industry leaders within this tech stack.
  • Training Coordination: Coordinate a blueprint program for training purposes.
  • Analysis and Reporting: Conduct post-event commercial analysis and report on agreed KPI metrics to provide actionable insights.
  • Stakeholder Meetings: Conduct quarterly meetings with Divisional Directors and Heads of F&B to discuss the F&B program and projects, address operational constraints, and propose solutions.
  • Change Initiatives: Serve as a key stakeholder in change initiatives and technology projects related to F&B systems.
  • Relationship Management: Manage relationships with business systems partners to ensure effective collaboration.
  • Cross-Functional Collaboration: Collaborate with inventory and cash management teams as necessary, supporting a multi-functional Technical Operations Team.





Food & Beverage Systems Analyst - Requirements:




  • Technical Expertise: Excellent understanding of EPOS systems, operating frameworks, and IT infrastructure.
  • Best Practices Implementation: Proven ability to implement best practices and drive operational excellence in F&B systems management.
  • Innovation and Technology Roadmaps: Experience in supporting innovation and managing technology roadmaps effectively.
  • Analytical Skills: Strong analytical skills for conducting post-event analysis and KPI reporting.
  • Communication Skills: Exceptional communication skills for engaging with stakeholders and collaborating with team members.
  • Experience: A background in managing technical solutions, supporting F&B operations, and working with cross-functional teams. Experience in EPOS, PSP, E-Commerce, SAS modeling, and IT infrastructure is advantageous.
  • Operational Flexibility: Willingness to work evenings, weekends, and extended periods at different venues as required.



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