Relief Porter/Concierge
2 weeks ago
Dove & Hawk are working in partnership with a high end residential Property Management firm in Central London. They are currently in the process of adding a full-time, permanent Relief Porter/Concierge to the team in order to provide holiday and absence cover across the Prime Central London portfolio. This role would suit someone who has at least a years' prior experience working in a Residential Concierge/Hospitality role:Duties/Functions of the role:
- Meeting and greeting residents and their guests on arrival.
- Attending to residents and visitors' needs and wants within reasonable expectations.
- Opening doors, carry parcels and suitcases.
- Assisting management with maintaining records and daily administration.
- Reporting any Health and Safety concerns to the General Manager and Deputy Manager.
- Checking vacant flats on a weekly basis, part of this will include running the taps and appliances, checking for leaks and any other potential problems, taking meter readings, noting maintenance issues.
- Ensuring timely communication with residents, contractors and management via email/ phone.
- Performing daily/weekly/monthly building checks.
- Communal key/ apartments key and parcel management.
- Carrying out basic DIY as and when required, this may include changing light bulbs or fuses for example.
- Overseeing tradesmen working on site.
- Maintaining a high level of security measures at the property.
Requirements of the role:
- At least 1+ years' experience working as a Residential Concierge or within Hospitality as a Porter
- Flexibility to cover 35 hours per week over multiple Central London site.
- Passion for Customer Service
- Excellent written and verbal communication skills
- Good level of computer skills including Microsoft Word and Outlook
- Good understanding of how to build and maintain strong working relationships.
Salary Budgets: £29,400pa, IOSH, Mental Health & First Aid Training fundedRequired Hours: 35 hours per week on Shift Patterns, covering holiday and absences given 1 month in advance (day and night shifts).If you are an experienced Concierge who is looking to join a business who invest and promote from within; then apply for this role immediately, or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 10857.
Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
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