AOG Operational Coordinator

1 week ago


West Drayton, United Kingdom ACS Performance Full time

The successful Operations Coordinator will work within the AOG Operations team, to complete shipments from start to finish ensuring excellent customer service at all times.?

  • Ensure quotation requests from customers are responded to in a timely manner, providing required follow up and inputting into the company system if the quotation comes to fruition.
  • Investigate and implement the most cost-effective dispatch of each shipment in accordance with the customers' instructions.
  • Answering and returning customer emails and calls in a timely manner and to agreed standards.
  • Be polite and respond positively at all times to customers/colleagues.
  • Maintain and manage records of shipments in and out of the Heathrow ETSF facility in compliance with AEO, UK Customs Law, IE NCTS, ETSF Records, C88, Dangerous goods, International shipping and B&H organizational policy & procedure.
  • Ensure each file is closed down and put away in a timely manner with all supporting paperwork contained.

To be successful in this role of Operations Coordinator we would love to speak to anyone who has experience of:

  • Proven experience working in AOG Imports or Exports in a customer-facing, fast-paced environment.
  • Customs Declaration Service knowledge essential, with a solid background in UK Customs law and procedures.
  • Cargowise experience preferred but not essential as training will be provided.
  • Sound knowledge of Microsoft suite, including Word, PP, Excel. Project management software an advantage.
  • Dangerous Goods Compliant an advantage.

ACS are recruiting for a Operations Coordinator. If you feel that you have the skills and experience required in this advertisement to be a Operations Coordinator, please submit your CV including an outline of your experience as a Operations Coordinator. It is always a good idea to include a covering letter outlining your experience as a Operations Coordinator with your application as this will enhance your chances of selection and improve your prospects of landing the Operations Coordinator role you desire.



  • West Drayton, United Kingdom ACS Business Performance Ltd Full time

    Job DescriptionJob Title: AOG Operational CoordinatorCompany: ACS Business Performance LtdJob Summary:We are seeking a highly organized and detail-oriented AOG Operational Coordinator to join our team. The successful candidate will be responsible for coordinating shipments from start to finish, ensuring excellent customer service at all times.Key...


  • West Drayton, United Kingdom ACS Business Performance Ltd Full time

    Job DescriptionJob Title: AOG Operational CoordinatorCompany: ACS Business Performance LtdJob Summary:We are seeking a highly organized and detail-oriented AOG Operational Coordinator to join our team. The successful candidate will be responsible for coordinating shipments from start to finish, ensuring excellent customer service at all times.Key...


  • West Drayton, United Kingdom ACS Business Performance Ltd Full time

    The successful Operations Coordinator will work within the AOG Operations team, to complete shipments from start to finish ensuring excellent customer service at all times.​ Ensure quotation requests from customers are responded to in a timely manner, providing required follow up and inputting into the company system if the quotation comes to...


  • West Drayton, United Kingdom ACS Business Performance Ltd Full time

    The successful Operations Coordinator will work within the AOG Operations team, to complete shipments from start to finish ensuring excellent customer service at all times.​Ensure quotation requests from customers are responded to in a timely manner, providing required follow up and inputting into the company system if the quotation comes to...


  • Gatwick Airport, West Sussex, United Kingdom JMC Aviation Full time

    About the Role:JMC Aviation is seeking a highly skilled Aircraft Operations Manager to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service by introducing a single point of contact for managing communications across the network, enhancing AOG management, and strengthening the company's...


  • West Drayton, Greater London, United Kingdom John Guest Full time

    John GuestAt John Guest, we are dedicated to excellence in our field. Our innovative solutions cater to a variety of markets, enhancing the lives of our customers while ensuring sustainable practices. As a global leader, we pride ourselves on our commitment to quality and our strong presence in multiple countries. Our Work EnvironmentWe are a company that...

  • Lead Operator

    3 months ago


    West Drayton, United Kingdom gategroup Full time

    **About the company**: Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at...

  • Lead Operator

    3 months ago


    West Drayton, United Kingdom gategroup Full time

    **Job Overview** We are currently looking to recruit Lead Operators (Shift Coordinators) to join our Dispatch team in the Service Delivery department based in West Drayton, Stockley Park. You will be responsible for overseeing and managing your own area of responsibility, taking ownership and accountability for meeting operational objectives and targets. We...


  • West Drayton, Greater London, United Kingdom Radisson Hotel and Conference Centre London Heathrow Full time

    About UsRadisson Hotel and Conference Centre London Heathrow is a leading hotel group with a strong commitment to delivering exceptional service and creating memorable moments for our guests.Job SummaryWe are seeking a highly skilled and motivated Maintenance Assistant to join our dynamic team. As a Maintenance Assistant, you will play a critical role in...


  • Market Drayton, Shropshire, United Kingdom Anderson Scott Solutions Full time £22,750 - £24,500

    Financial Operations CoordinatorWe are excited to announce a new position for a Financial Operations Coordinator to become part of a dedicated team within a reputable family-owned logistics firm.Key Responsibilities of the Financial Operations Coordinator:Oversee communication channels, ensuring that client inquiries via email and phone are addressed...

  • Flight Coordinator

    3 months ago


    West Drayton, United Kingdom gategroup Full time

    **Flight Coordinator** **Job Summary**: We are currently looking to recruit Flight Coordinators to join our team based in West Drayton, Stockley Park. As a Flight Coordinator, you will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications....

  • Flight Coordinator

    3 months ago


    West Drayton, United Kingdom gategroup Full time

    **Flight Coordinator** **Job Summary**: We are currently looking to recruit Flight Coordinators to join our team based in West Drayton, Stockley Park. As a Flight Coordinator, you will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications....


  • West Drayton, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a highly skilled Import Coordinator to join our team at Heathrow Personnel. As an Import Coordinator, you will play a crucial role in the import process, working closely with our in-house logistics team to ensure seamless delivery of aircraft parts and engines to our customers.Key Responsibilities:Manage import operations, including...


  • West Drayton, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a highly skilled Import Coordinator to join our team at Heathrow Personnel. As an Import Coordinator, you will play a crucial role in the import process, working closely with our in-house logistics team to ensure seamless delivery of aircraft parts and engines to our customers.**Key Responsibilities:**Manage import operations, including...


  • West Drayton, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a highly skilled Import Coordinator to join our team at Heathrow Personnel. As an Import Coordinator, you will play a crucial role in the import process, working closely with our in-house logistics team to ensure seamless delivery of aircraft parts and engines to our customers.**Key Responsibilities:**Manage import operations, including...

  • Project Coordinator

    2 weeks ago


    West Drayton, United Kingdom H4All Full time

    Back to Health Project Coordinator£26k-£27kFull Time - Fixed 12-month contractHillingdon / West DraytonThe Back to Health Coordinator will oversee the daily operations of the project, including coordinating, training, and recruiting volunteers, managing program data, and collaborating with the Project Development Manager to further develop the...


  • Market Drayton, Shropshire, United Kingdom Culina Logistics Full time

    About the RoleWe are seeking a highly organized and detail-oriented Fleet Administration Coordinator to join our team at Culina Logistics. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our fleet, including scheduling, booking, and completion of maintenance and repair work.Key ResponsibilitiesScheduling...


  • Market Drayton, Shropshire, United Kingdom Culina Logistics Full time

    About the RoleWe are seeking a highly organized and detail-oriented Fleet Administration Coordinator to join our team at Culina Logistics. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our fleet, including scheduling, booking, and completion of maintenance and repair work.Key ResponsibilitiesScheduling...


  • West Drayton, Greater London, United Kingdom Reed Full time

    Job Summary:We are seeking a highly organized and detail-oriented Export Operations Clerk to join our team at Reed. As an Export Operations Clerk, you will be responsible for managing export freight operations and Customs clearances, handling sea, air, and road export shipments efficiently, and providing exceptional customer service.Key...


  • West Drayton, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a highly skilled Import Coordinator to join our team at Heathrow Personnel. As an Import Coordinator, you will play a crucial role in the import process, working closely with our in-house logistics team to ensure seamless delivery of aircraft parts and engines to our customers.**Key Responsibilities:**Manage import operations, including...