Flight Coordinator

2 weeks ago

West Drayton, United Kingdom gategroup Full time

**Flight Coordinator**

**Job Summary**:
We are currently looking to recruit Flight Coordinators to join our team based in West Drayton, Stockley Park. As a Flight Coordinator, you will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications. Additionally, you will be responsible for the final catering handover, liaising with department supervisors to secure the correct quantities, the right quality and the required scheduled dock departures as well as supervising all airside personnel.

**What will life as a Flight Coordinator in the gategroup Team look like for you.**
- £16.12 per hour.
- 4 on 2 off pattern 04:00 - 12:00, 15:00 - 23:00.
- Inhouse training and development i.e. obtaining a LGV licence after 1st year of service.
- Complimentary meals & beverages.
- Free Uniform.
- Company sick pay.
- Free on-site parking.
- Paid Holiday.
- Regular shift patterns.
- Pension scheme to help you save for your future.
- Bespoke employee support programme, including free counselling sessions.
- Refer a friend scheme with generous bonuses for each successful referral.
- Access to a great discount platform, saving you money on everyday purchases and so much more.
- Cycle to work scheme.

**Main Duties & Responsibilities**

**General Management**:

- Establish and ensure that customer requirements and expectations are met.
- Attend aircraft where required and sign off flights.
- Continually evaluate and recommend improvements to working practices.
- To ensure accurate communications reach the desired audience, punctually, with active follow up to ensure compliance.
- To take responsibility, whilst on duty, for the daily operational requirements of the customers.
- To complete routine performance checks ensuring that departmental and customer targets are met.
- Act on behalf of Gate Gourmet, as a representative, at external customer meetings / presentations.
- Undertake and report findings on special projects as designated.
- To investigate customer reports or in conjunction with relevant departments and respond accordingly.
- To complete Flight / DFT checks in the unit.

**Financial Management**:

- Being aware of the financial implications the may affect the operation of the business. (e.g over catering, wastage, delays etc.).

**Communication**:

- Ensure Production are catering to latest specs.
- Participate in meetings with the customer as required.
- Attend Commercial meetings as required.
- Attend morning unit briefings on a daily basis.
- Attend ad hoc meetings as required.

**Planning**:

- Liaise with immediate manager to set plans for the short/ medium and long term.
- Set priorities to ensure deadlines are met.
- Forecast trends and developments which affect objectives.
- Undertake special ad hoc projects as required/ necessary.
- Familiarisation with planning and forecasting tools (i.e. ‘OPRS’, SACS).
- Report departmental KPI’s to Section/ Shift Manager.

**Problem Solving**:

- Identify potential problems, analyse information and show quality judgment in decision making.

**Qualifications**:
**Education**:

- Educated to GCSE’s or higher and/or relevant equivalent work experience at similar level.
- Food and hygiene related education/training.

**Work Experience**:

- Previous Customer Service experience.
- Previous operational coordination experience.
- Good working knowledge of in-flight catering operations.

**Other Skills**:(Certification, Licenses and Registration)
- Excellent organisational skills with a strong attention to detail.
- Must always demonstrate integrity, confidentiality, and professionalism.
- Ability to work efficiently using own initiative to resolve issues.
- Ability to build relations and manage diverse teams.
- Effective verbal and written communication skills in English; able to communicate at all levels.
- PC Literate with good working knowledge of Microsoft Applications (Outlook, Word, Excel).
- Ability to work under pressure and to tight timescales, prioritising as appropriate.
- Proactive and positive/flexible attitude.

All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history.

  • Flight Coordinator

    3 weeks ago

    West Drayton, United Kingdom gategroup Full time

    **Flight Coordinator** **Job Summary**: We are currently looking to recruit Flight Coordinators to join our team based in West Drayton, Stockley Park. As a Flight Coordinator, you will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications....

  • Flight Coordinator

    2 weeks ago

    West Drayton, United Kingdom gategroup Full time

    **Flight Coordinator** **Job Summary**: We are currently looking to recruit Flight Coordinators to join our team based in West Drayton, Stockley Park. As a Flight Coordinator, you will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications....

  • Flight Coordinator

    3 weeks ago

    West Drayton, United Kingdom gategroup Full time

    **About the Company**: Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at...

  • Flight Coordinator

    2 weeks ago

    West Drayton, United Kingdom gategroup Full time

    **About the Company**: Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at...

  • Airport Customer Executive

    1 week ago

    West Drayton, United Kingdom gategroup Full time

    Airport Customer Executive **Job Summary**: We are currently looking to recruit Airport Customer Executives to join our team based in West Drayton, Stockley Park. The job holder will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications....

  • Travel Sales Consultant

    2 weeks ago

    West Sussex, United Kingdom Flight Centre Full time

    **Job no**: 518025 **Brand**: Flight Centre **Work type**: Full time **Location**: West Sussex **Categories**: Leisure Travel & Retail **About Us** Flight Centre is an award-winning travel retailer with hundreds of stores around the globe. Our purpose is to open up the world for those who want to see which means creating incredible, life-long travel...

  • Data Coordinator

    2 months ago

    West Drayton, United Kingdom gategroup Full time

    **Job Summary**: Reporting to the Project Leader, you will work as part of a team to continuously strive to improve performance within the department and ensure that the correct measures, systems, and controls are in place. The job roles involves for managing large volumes of data, supplying labels & reports to Operational Departments daily, updating...

  • Data Coordinator

    2 weeks ago

    West Drayton, United Kingdom gategroup Full time

    **Job Summary**: Reporting to the Project Leader, you will work as part of a team to continuously strive to improve performance within the department and ensure that the correct measures, systems, and controls are in place. The job roles involves for managing large volumes of data, supplying labels & reports to Operational Departments daily, updating...

  • Data Coordinator- Nights

    7 days ago

    West Drayton, United Kingdom gategroup Full time

    **Job Summary**: Reporting to the Line manager, you will work as part of a team to continuously strive to improve performance within the department and ensure that the correct measures, systems, and controls are in place. The job roles involves for managing large volumes of data, supplying labels & reports to Operational Departments daily, updating passenger...

  • Chief Flight Instructor

    3 weeks ago

    Crawley, West Sussex, United Kingdom Harris Geospatial Solutions Full time

    Job Title:Chief Flight Instructor Job Location: UK – Crawley- West Sussex Job ID: 11064 About this opportunity and L3Harris UK Our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide. The role is required to promote, develop and maintain the highest...

  • Lead Operator

    5 days ago

    West Drayton, United Kingdom gategroup Full time

    **Job Overview** We are currently looking to recruit Lead Operators (Shift Coordinators) to join our Dispatch team in the Service Delivery department based in West Drayton, Stockley Park. You will be responsible for overseeing and managing your own area of responsibility, taking ownership and accountability for meeting operational objectives and targets. We...

  • Food Packer

    3 weeks ago

    West Drayton, United Kingdom gategroup Full time

    Gate Gourmet is the world's largest independent provider of catering services for airlines. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe. **Job Summary** As a Food Packer you will support the operations by completing all assigned tasks in a timely manner while ensuring quality and...

  • Food Packer

    2 weeks ago

    West Drayton, United Kingdom gategroup Full time

    Gate Gourmet is the world's largest independent provider of catering services for airlines. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe. **Job Summary** As a Food Packer you will support the operations by completing all assigned tasks in a timely manner while ensuring quality and...

  • Transport Team Leader

    3 weeks ago

    West Drayton, United Kingdom gategroup Full time

    Job Advert **Job Summary**: We are currently looking to recruit Transport Team Leaders to join our team based in West Drayton, Stockley Park. As a Transport Team Leader, you will report into the Transport / Dispatch Shift Managers and will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring...

  • Transport Team Leader

    2 days ago

    West Drayton, United Kingdom gategroup Full time

    Job Advert **Job Summary**: We are currently looking to recruit Transport Team Leaders to join our team based in West Drayton, Stockley Park. As a Transport Team Leader, you will report into the Transport / Dispatch Shift Managers and will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring...

  • Food Packer

    2 days ago

    West Drayton, United Kingdom gategroup Full time

    Gate Gourmet is the world's largest independent provider of catering services for airlines. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe. **Job Summary** As a Food Packer you will support the operations by completing all assigned tasks in a timely manner while ensuring quality and...

  • IVVQ Manager

    2 weeks ago

    Crawley, West Sussex, United Kingdom Thales Full time

    About this role... Please make an application promptly if you are a good match for this role due to high levels of interest. As the Integration, Verification, Validation and Qualification Manager (IVVQM) and member of the Aeronautical Connectivity Systems (ACS) Engineering Team in the Flight Avionics Connectivity Competence Centre (CCC), you will have the...

  • IVVQ Manager

    2 weeks ago

    Crawley, West Sussex, United Kingdom Thales Full time

    About this role... Please make an application promptly if you are a good match for this role due to high levels of interest. As the Integration, Verification, Validation and Qualification Manager (IVVQM) and member of the Aeronautical Connectivity Systems (ACS) Engineering Team in the Flight Avionics Connectivity Competence Centre (CCC), you will have the...

  • Integration and Test Manager

    3 weeks ago

    Crawley, West Sussex, United Kingdom Thales Full time

    Integration and Test Manager - Flight Avionics (FLX) Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation...

  • IVVQ Manager

    3 weeks ago

    Crawley, West Sussex, United Kingdom Thales Full time

    As the Integration, Verification, Validation and Qualification Manager (IVVQM) and member of the Aeronautical Connectivity Systems (ACS) Engineering Team in the Flight Avionics Connectivity Competence Centre (CCC) , you will have the opportunity to be part of a team focused on the development and delivery of products and programmes to a wide variety of...