Lead Operator

5 months ago


West Drayton, United Kingdom gategroup Full time

**About the company**:
Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.

**Job Overview**

We are currently looking to recruit Lead Operators (Shift Coordinators) to join our team based in West Drayton, Stockley Park. You will be responsible for overseeing and managing your assigned area of responsibility, taking ownership and accountability for meeting operational objectives and targets. We are looking for individuals with experience within a warehouse / food production / manufacturing or aviation environment. You must be a great communicator with a can-do attitude

**What will life as a Lead Operator (Shift Coordinator) in the Gategroup Team look like for you.**
- £11.71 per hour
- 4 on 2 off pattern 06:00 - 14:00, 14:00 - 22:00
- Inhouse training and development
- Complimentary meals & beverages
- Free Uniform
- Company sick pay
- Free on-site parking
- Paid Holiday
- Regular shift patterns
- Pension scheme to help you save for your future
- Bespoke employee support programme, including free counselling sessions
- Refer a friend scheme with generous bonuses for each successful referral
- Access to a great discount platform, saving you money on everyday purchases and so much more
- Cycle to work scheme

**Main Duties & Responsibilities**
- Maintain overall productivity within designated area against section objectives and targets.
- Coach and train General Assistants to department/company standards. Feedback issues to Team Leader.
- Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills.Lead and participate in staff briefings.
- Create a positive working environment.
- Maintain legal/compliance across health and safety, food safety, Department for Transport (DfT), security, gateOPEX (in-house operational excellence programme).
- Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
- Follow company, process and section procedures.
- Instigate and support continuous improvement initiatives.
- Deputise for Team Leader when required.
- Rotate through different departments/units as reasonably required.
- Ability to cover a 7-day operation.

**Education**
- A-levels or equivalent and/or relevant work experience.

**Work Experience**
- Experience of working in a fast-paced environment.
- Food hygiene, security, H&S experience.
- Minimum of 1 year’s relevant operational experience.
- Demonstrable experience of taking accountability.

**Skills & Knowledge**
- Basic IT skills (Outlook, Excel, Word, PowerPoint)
- Numerate and literate, ability to interface with management
- Good communication skills.

Previous experience in a catering or hospitality role is desirable but not essential. You must be able to work shifts and be keen to learn. In addition to job - related training, you will develop your skills in team work, time management, multi-tasking, communication and attention to detail.

All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history. For anytime spent outside the uk exceeding 6 months, you must be able to provide a CRC (Criminal Record Check) for that country.

**_


  • Lead Adas Operator

    6 months ago


    West Drayton, United Kingdom Tesla Full time

    What to Expect - We are looking for a highly motivated individual to accelerate our vehicle-level testing by supporting and coordinating local operations, assisting with troubleshooting and incident reporting as needed. This is an individual contributor role; you are still expected to perform testing regularly. (This role requires the flexibility of...

  • Lead Operator

    5 months ago


    West Drayton, United Kingdom gategroup Full time

    **Job Overview** We are currently looking to recruit Lead Operators (Shift Coordinators) to join our Dispatch team in the Service Delivery department based in West Drayton, Stockley Park. You will be responsible for overseeing and managing your own area of responsibility, taking ownership and accountability for meeting operational objectives and targets. We...

  • Tech Lead

    2 months ago


    West Drayton, United Kingdom IAG Tech Full time

    Job DescriptionAbout the DepartmentThis role sits within IAG Connect, a group connectivity business that has created the .air platform, used to provide digital services inflight across British Airways, Iberia, LEVEL and Vueling. The .air Wi-Fi Portal allows customers onboard flights to purchase Wi-Fi and consume other services available. IAG Connect also...

  • Store Lead

    3 weeks ago


    West Drayton, Greater London, United Kingdom Toolstation Full time

    Delivering Excellence in Customer ServiceAs a Store Manager at Toolstation, you will be responsible for leading a team to deliver sales through superb customer service and amazing results. Your key focus will be on delivering an outstanding customer proposition, ensuring that every customer interaction is positive and productive.Key Responsibilities:Leading...


  • West Drayton, Greater London, United Kingdom IAG Tech Full time

    Job DescriptionPurpose of the roleThe Network Service Manager will be responsible for the planning, implementation, and management of network services within the Network Operations Centre. This role requires a deep understanding of network technologies, excellent leadership skills, and the ability to drive continuous improvement in service delivery.Key...


  • West Drayton, United Kingdom CV-Library Full time

    Job Title: Operational Engineer Location: West London Employment Type: Full-time Job Purpose: Join our team to lead engineering activities within the Project team for critical power services. You will deliver essential construction, asset replacement, and fault response tasks, ensuring safe and efficient work on both company and client-owned assets (400V...


  • West Drayton, Greater London, United Kingdom IAG Tech Full time

    Job Title: Network Service Team LeadJob Summary:We are seeking a highly skilled Network Service Team Lead to join our team at IAG Tech. The successful candidate will be responsible for planning, implementing, and managing network services within our Network Operations Centre.Key Responsibilities:Oversee the planning, deployment, and maintenance of network...


  • West Drayton, Greater London, United Kingdom Reed Full time

    We are seeking a Senior Digital Transformation Lead to join our team at Reed. This pivotal role will focus on leading the implementation of digital solutions to enhance systems, driving us towards carbon neutrality by 2030.Key Responsibilities:Lead the Digital Twin project from inception to execution, ensuring delivery on time and within budget.Manage a...


  • West Drayton, Greater London, United Kingdom IAG Tech Full time

    Job OverviewWe are seeking a highly skilled Enterprise Network Architect Lead to join our team at IAG Tech. This is an exciting opportunity for an experienced professional to lead the design, implementation, and management of our network infrastructure.Key ResponsibilitiesDevelop and execute a comprehensive network strategy aligned with business goals and...


  • West Drayton, Greater London, United Kingdom Freightserve Full time

    Freightserve is seeking a highly skilled Export Seafreight Supervisor to lead a team of operators and provide exceptional customer service to our clients.Key Responsibilities: Lead a team of 2-3 operators to ensure seamless export operations Provide high-level customer service and operational support to all sales offices Handle FCL and LCL export shipments...


  • West Drayton, Greater London, United Kingdom Freightserve Full time

    Freightserve is seeking a skilled Export Seafreight Supervisor to lead a team of operators and provide high-level customer service to our clients.Key Responsibilities: Lead a team of 2-3 operators to ensure efficient export operations. Provide exceptional customer service and operational support to all sales offices. Handle FCL and LCL export shipments...


  • Market Drayton, Shropshire, United Kingdom Ruth Wagstaff Recruitment Full time

    A leading food manufacturer in Shropshire is seeking a skilled Maintenance Shift Supervisor to lead a team of engineers at their production facility in Market Drayton.The company is investing in growth and development to become a top UK food manufacturer, and this role is key to supporting this ambition.As a Maintenance Shift Supervisor, you will be...

  • Helpdesk Operative

    3 weeks ago


    West Drayton, United Kingdom CV-Library Full time

    CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job...


  • West Drayton, Greater London, United Kingdom Freightserve Full time

    Freightserve is seeking an experienced Export Seafreight Supervisor to lead a team of operators and provide high-level customer service to our clients.Responsibilities include: Leading a team of 2-3 operators Providing operational support to all sales offices Handling FCL and LCL export shipments worldwide Coordinating collection of shipments between...


  • West Drayton, United Kingdom IAG Tech Full time

    Job DescriptionPurpose of the role  The Network Service Manager will be responsible for the planning, implementation, and management of network services within the Network Operations Centre. This role requires a deep understanding of network technologies, excellent leadership skills, and the ability to drive continuous improvement in service delivery. The...


  • West Drayton, Greater London, United Kingdom IAG Tech Full time

    Job Title: Network Service Team LeadJob Summary:We are seeking a highly skilled Network Service Team Lead to join our team at IAG Tech. As a key member of our Network Operations Centre, you will be responsible for the planning, implementation, and management of network services.Key Responsibilities:Oversee the planning, deployment, and maintenance of network...


  • West Drayton, Greater London, United Kingdom Chevron Traffic Management Full time

    Chevron Traffic Management, a leading provider of temporary road and lane closures, is seeking an experienced Highway Safety Operations Specialist to join their team in West Drayton. In this role, you will be responsible for installing, maintaining, and removing temporary traffic management systems on high-speed roads.The ideal candidate will possess a...

  • Tech Lead

    7 days ago


    West Drayton, United Kingdom IAG Tech Full time

    Job DescriptionAbout the DepartmentThis role sits within IAG Connect, a group connectivity business that has created the .air platform, used to provide digital services inflight across British Airways, Iberia, LEVEL and Vueling. The .air Wi-Fi Portal allows customers onboard flights to purchase Wi-Fi and consume other services available. IAG Connect also...


  • West Drayton, United Kingdom CV-Library Full time

    Night Assistant Operations Manager) - Position Overview Night Assistant Operations Manager required! My client is a leading UK logistics company, specialising in next-day and same-day delivery of air and sea freight. They are now looking for a Night Assistant Operations Manager to assist in the management of the night warehouse and transport operations in...


  • West Drayton, Greater London, United Kingdom AccorHotel Full time

    Job Title: Assistant Front Office ManagerWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at AccorHotel. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office.Key Responsibilities:Lead and manage a team...