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People Operations Coordinator
3 months ago
John Guest
At John Guest, we are dedicated to excellence in our field. Our innovative solutions cater to a variety of markets, enhancing the lives of our customers while ensuring sustainable practices. As a global leader, we pride ourselves on our commitment to quality and our strong presence in multiple countries.
Our Work Environment
We are a company that values the contributions of every individual. Our culture promotes creativity, challenges conventional thinking, and empowers our team members to make a significant impact. With a focus on our core values of Safety, Passion, Integrity, Reliability, and Innovation, we work collaboratively to achieve our goals. We believe in fostering a diverse and inclusive workplace, where everyone feels valued and respected.
ROLE OVERVIEW
The HR Coordinator will deliver a comprehensive and client-focused people service to our team members and management by overseeing daily HR transactional and operational activities.
KEY RESPONSIBILITIES
- Ensure a high-quality, professional service by maintaining precise HR records and executing efficient administration of all HR processes.
- Manage full administrative duties, including organizing and filing training certifications and related documentation.
- Act as the first point of contact for inquiries in the HR Shared Service inbox.
- Assist with all facets of the employee lifecycle, including onboarding, offboarding, leave management, and other HR-related processes.
- Generate and distribute monthly reports to relevant departments as outlined in the HR task list.
- Provide transactional and advisory support in preparing necessary documentation to ensure accuracy and compliance.
- Facilitate process enhancements by reviewing HR operations for efficiency.
- Collaborate with the Payroll Manager to address queries and ensure timely payroll processing.
- Support HR Business Partners with various ad hoc tasks as needed.
- Coordinate and organize key initiatives such as wellness programs and recognition events.
- Work with the HR Shared Services team to manage health assessments and employee benefits.
- Participate in monthly meetings and assist with recognition programs.
- Arrange training sessions as requested by the Learning and Development team.
- Oversee the recruitment process by organizing interviews.
- Manage the company vehicle process, including monitoring fines and employee records.
- Assist employees with password resets and app downloads for HR systems.
SKILLS AND QUALIFICATIONS
- Previous experience in HR administration.
- Strong attention to detail and organizational skills.
- Excellent time management abilities with a focus on meeting deadlines.
- Outstanding communication skills and a customer-focused approach.
- Ability to build effective relationships and manage stakeholder expectations.
- A collaborative team player who handles sensitive matters with discretion.
- Intermediate proficiency in Microsoft Office applications.
- A proactive, solutions-oriented mindset with the ability to navigate challenges and enhance processes.
EDUCATIONAL REQUIREMENTS
Essential: A Levels or equivalent
Desirable: Ideally Level 3 CIPD Qualified
