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Transport Coordinator

3 months ago

Basingstoke, United Kingdom Reed Full time
  • Salary: Up to £32,500 + Benefits
  • Location: Basingstoke, Hampshire (RG21)
  • Job Type: Permanent, Full-time

We have an exciting opportunity for a Transport Coordinator to join a leading multinational transport business. This role is office-based and requires a dedicated individual who can manage orders, deliver excellent customer service, and liaise effectively with both internal and external customers.

Day to Day of the role:
  • Manage and track a team of drivers to ensure customer requirements are met.
  • Assist drivers in resolving on-road issues and manage third-party suppliers.
  • Act as the key interface between the daily operation, drivers, and customers, maintaining high levels of customer service.
  • Plan orders according to customer requirements, often with short notice.
  • Utilise our bespoke Transport Management System (TMS) to process, arrange, and send routes to drivers.
  • Perform operational administration as required.
  • Contact customers to book in collections and deliveries.
  • Carry out any other duties as requested.
Required Skills & Qualifications:
  • Experience in an operational role within logistics or haulage (e.g., Logistics Operative, Traffic Controller, Transport Planner).
  • Proficiency in Microsoft Office, particularly Outlook, Teams, and Excel.
  • Excellent communication and organisational skills.
  • Ability to work under pressure and maintain high levels of accuracy.
  • Confident and professional telephone manner.
  • Ability to build positive working relationships and prioritise tasks efficiently.
Benefits:
  • 25 days holiday per year, plus bank holidays.
  • Enhanced Salary Sacrifice Pension Scheme.
  • Death in service benefit.
  • Onsite café and plenty of free parking.
  • Close proximity to Basingstoke Station.
  • Potential opportunities to progress to a Transport Planner role.

To apply for this Transport Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.