Marketing & Communications Executive

3 weeks ago

Central London, United Kingdom Royal Air Force Club Full time

We are excited to be recruiting for the role of Marketing & Communications Executivehere at The Royal Air Force Club This is an exceptional opportunity to join the very best Club in London, with a truly amazing team.

EMPLOYEE BENEFITS:
  • Competitive Salary
  • Service Charge
  • Fantastic Private Pension Plan
  • Health Cash Plan
  • BenefitHub Rewards - discounts on shopping, entertainment, gifts, technology, fitness and much more
  • Employee Assistance Programme with Hospitality Action
  • We have anexceptionalworking environment,with complimentary and nutritional breakfast/lunch/dinner at our employee restaurant Lily's
  • Interest Free Travel Ticket Loan
  • Uniforms Provided and Dry Cleaned
  • Bespoke Learning Plans
  • Plenty of Recognition Programmes and Team Events

ABOUT THE CLUB:

Located in Londons Mayfair andoverlooking Green Park, the Royal Air Force Club offers first class facilitiesand a home from home' to its 24,000 members, predominantly serving and former officers of the RAF and Allied Air Forces and their families. Having opened its doors in 1922 the Club is full of history and character. With 110 bedrooms and 10 meeting and banqueting rooms, the Club is a truly hidden gem with modern and elegant interior and facilities.

JOB RESPONSIBILITIES:

We are looking for a talented Marketing & Communications Executive to drive the Royal Air Force Clubs marketing initiatives, working closely alongside all departments.

Reporting to the Head of Membership & Communications, this person should a creative, organised, pro-active individual with superb written and communication skills, a keen aesthetic eye and a passion for social media, marketing and photography with a focus on hospitality. This is an exceptional opportunity to contribute to a prestigious and historic private members Club while enhancing its legacy and modern presence.

Hours of Work:
40 per week- 9.00am - 5.30pm; 30 minutes for lunch

Optional WFH once every two weeks (post probation period)

Marketing & Communications Executive Role Overview

  • To devise and deliver the annual marketing & communications plan, to support membership, accommodation, food & beverage, fundraising and events within the Club.
  • Plan, manage and coordinate social media strategies producing engaging content for Instagram, Facebook, Twitter & LinkedIn.
  • Participate and interact with community discussion responding to online queries across all social media channels, providing exceptional customer service.
  • Work with creative services such as Canva to create compelling text, video, and graphic print materials that align with the Royal Air Force Club branding including flyers, notices, and promotional material.
  • Act as a liaison point of contact for marketing and communications, assisting with collateral requests (designed in-house or outsourced).
  • To support the Head of Membership & Communications with day-to-day website management.
  • Craft compelling written content for monthly e-newsletters the annual Club magazine.
  • Serve as the Clubs in-house photographer, conducting photo shoots and handling post-production to create visually compelling content. This includes monthly updates for dining room menus, afternoon teas, bedroom and facility images, staff portraits, smaller social events, and Club Shop product photography, ensuring a steady stream of high-quality, updated digital assets to support marketing initiatives.
  • Manage and craft engaging written content for the Club website, including the promotion of the members' social events programme, special offers, and relevant blog posts.
  • Ensure maintenance of the Clubs brand and Brand Guidelines on and offline.
  • Website management of Clubs Shopify account, help with sourcing of new items: e.g. annual Christmas Cards. Work with the Front of House team & Stock Controller, tracking monthly sales & planning promotions.
  • Produce the marketing and communications report for Board of Trustees meetings, documenting key insights to drive engagement and inform future strategies.
  • Monitor and respond to media enquiries via the Press Inbox.
  • Ensure all third-party online listings and directories are kept up to date & relevant with copy & photography.

Key Skills & Attributes:

  • Confident and articulate communicator with excellent written and spoken English, capable of adapting tone to reflect the Royal Air Force Clubs distinctive brand voice
  • Passionate about hospitality, marketing, and social media, with a collaborative mindset
  • Good working knowledge of Canva, Microsoft Office; Word, Excel, Publisher, as well as social media platforms including Instagram, Facebook, Twitter and LinkedIn
  • Smart and well-presented team player, happy to liaise with members
  • Strong ability to craft engaging and effective copy for digital collateral such as the Club website, social media and email newsletters, and printed materials, including the annual Club Magazine and Brochures
  • Desire to further develop CMS & CRM skills

Desirable Experience:

  • Demonstrated experience in marketing and social media management within a professional environment
  • Experience working within the hospitality industry or a private members club environment
  • Good working knowledge of CRM systems, Shopify and Later
  • Confident with database use and manipulation of data & reporting
  • Professional experience with the Adobe Creative Suite particularly with Lightroom/Photoshop
This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes within the Club.

As is the nature of hospitality, the role will occasionally include some out of office hours/weekend duties.



AMRT1_UKCT

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