Data Protection and Complaints Officer

1 week ago


Ilford, United Kingdom Vox Network Consultants Full time

Data Protection and Complaints OfficerInitial 6 Month ContractRemoteVOX Consultants are working with a council client who are looking for a Data Protection and Complaints Officer. The Data Protection and Complaints Officer will support the coordination for all matters relating to the Children Act Representation Procedures. You will play a key role supporting the Customer Care & Data Protection Manager on all aspects of customer feedback and transparency requests, including Statutory Complaints. This is an initial 6 month contract, paying around £27ph.You will need to: Support and oversee the completion of Subject Access Requests (SAR), including:liaising with service users to clarify and support their request where appropriatelocate and collate recordsapply exemptions under the Data protection Act as needed, including redaction of informationdrafting responses and organising the sharing of filesconsulting with internal colleagues, especially Children’s Services’ practitioners and information governance staffmaintaining clear records of SAR activity and contributing to regular reportingwork to demanding statutory deadlines in the completion of SARsIf this sounds like you, Apply Now



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