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Business Support Officer

3 months ago

Hornchurch, United Kingdom VNA Recruitment Full time

VNA Recruitment are currently recruiting for a Business Support Officer for our client based in Havering. The main duties for this role are:

  • Contribute to the development of the Business Support Team 'serviceoffer' helping to professionalise and future-proof administrative and support services by participating in task-finish working groups
  • Identifying any potential issues with administrative processes and escalating to Team Leaders
  • Assessing any service complaints received and escalating to a Team Leader where appropriate
  • Promoting the Self Service ethos across departments
  • Responsible for owning and pro-actively managing and prioritising tasks to a successful conclusion
  • Sharing learning and best practice with peer groups as appropriate
  • Providing high quality, consistent, efficient and effective support services within agreed time-scales
  • Supporting different front line teams and projects simultaneously
  • Providing high level specialist minute-taking support to all service areas across Adult Social Care

If you feel you have the skills required to perform in this role, then please apply today