Technical Customer Support Representative

6 days ago


Peterborough, United Kingdom Innova Solutions International Full time

Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients within your product area.


Your skillset should cover


  • A university degree or equivalent experience in a related role
  • 6 Sigma experience
  • Project participation
  • Managing conflict
  • Commercial experience


Technical Support Representative Duties


  • Accountable for identification, analysis and resolution of needs and problems in assigned territory
  • Develop and meet expectations; deliver results, identify, and recommend alternative courses of actions, make timely decisions
  • Advise on and recommend ways to enhance customer loyalty
  • Apply decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, warranty policy, etc.
  • OEM Product Support account management
  • Distributor Product Support account management
  • Dealer Product Support account management
  • Customer issue resolution lead
  • Warranty management/adjudication
  • Travel commitment will be up to 25%


Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients within your product area.



  • Peterborough, United Kingdom Innova Solutions International Full time

    Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients...


  • Peterborough, United Kingdom Innova Solutions International Full time

    Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients...


  • Peterborough, United Kingdom Innova Solutions International Full time

    Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients...


  • Peterborough, United Kingdom Innova Solutions International Full time

    Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients...


  • Peterborough, United Kingdom Innova Solutions International Full time

    Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients...


  • Peterborough, Cambridgeshire, United Kingdom Innova Solutions International Full time

    Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients...


  • Peterborough, UK, Eastern England, United Kingdom Innova Solutions International Full time

    Great opportunity to showcase your skills in this Technical Support Representative contract role within the manufacturing sector. Ideally you will have a service account management background from within off or on highway sectors. Knowledge of diesel engines is a requirement. You will be managing regulatory governance and the customer journey for clients...


  • Peterborough, United Kingdom Recruit Central Limited Full time

    Recruit Central are recruiting for a Technical Support Representative based within the Product Support team within IPSD in Peterborough. You will provide the distribution team with critical customer requirements that need to be addressed to ensure distributor product support growth through effective service capability and efficiency in each market segment....


  • Peterborough, United Kingdom Recruit Central Limited Full time

    Recruit Central are recruiting for a Technical Support Representative based within the Product Support team within IPSD in Peterborough. You will provide the distribution team with critical customer requirements that need to be addressed to ensure distributor product support growth through effective service capability and efficiency in each market segment....


  • Peterborough, United Kingdom Recruit Central Limited Full time

    Recruit Central are recruiting for a Technical Support Representative based within the Product Support team within IPSD in Peterborough. You will provide the distribution team with critical customer requirements that need to be addressed to ensure distributor product support growth through effective service capability and efficiency in each market segment....


  • Peterborough, United Kingdom Aston Carter Full time

    Technical Support Representative Our client, a global Manufacturing firm, are recruiting a Technical Support Representative. The role is based in Peterborough, Cambridgeshire and will run as hybrid. The contract is due to start in October. Job Summary: You would work with the distribution team You will give the distribution team the critical...


  • Peterborough, United Kingdom Aston Carter Full time

    Technical Support RepresentativeOur client, a global Manufacturing firm, are recruiting a Technical Support Representative. The role is based in Peterborough, Cambridgeshire and will run as hybrid. The contract is due to start in October.Job Summary:You would work with the distribution team You will give the distribution team the critical requirements that...


  • Peterborough, United Kingdom Caterpillar Full time

    **Career Area**:Product Support**: **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...


  • Peterborough, United Kingdom Innova Solutions International Full time

    Job Summary:Innova Solutions International is seeking a highly skilled Technical Customer Support Representative to join our team. As a Technical Customer Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients in the manufacturing sector.Key Responsibilities:Account Management:...


  • Peterborough, United Kingdom Innova Solutions International Full time

    Job Summary:Innova Solutions International is seeking a highly skilled Technical Customer Support Representative to join our team. As a Technical Customer Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients in the manufacturing sector.Key Responsibilities:Account Management:...


  • Peterborough, United Kingdom Recruit Central Full time

    Recruit Central are recruiting for a Technical Support Representative based within the Product Support team within IPSD in Peterborough. You will provide the distribution team with critical customer requirements that need to be addressed to ensure distributor product support growth through effective service capability and efficiency in each market segment....


  • Peterborough, Peterborough, United Kingdom Innova Solutions International Full time

    Job SummaryInnova Solutions International is seeking a highly skilled Technical Customer Support Representative to join our team. As a Technical Customer Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients in the manufacturing sector.Key ResponsibilitiesAccount Management: Identify,...


  • Peterborough, Peterborough, United Kingdom Innova Solutions International Full time

    Job SummaryInnova Solutions International is seeking a highly skilled Technical Customer Support Representative to join our team. As a Technical Customer Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients in the manufacturing sector.Key ResponsibilitiesAccount Management: Identify,...


  • Peterborough, Cambridgeshire, United Kingdom Recruit Central Limited Full time

    Recruit Central are recruiting for a Technical Support Representative based within the Product Support team within IPSD in Peterborough. You will provide the distribution team with critical customer requirements that need to be addressed to ensure distributor product support growth through effective service capability and efficiency in each market segment....


  • Peterborough, Cambridgeshire, United Kingdom Recruit Central Limited Full time

    Recruit Central are recruiting for a Technical Support Representative based within the Product Support team within IPSD in Peterborough. You will provide the distribution team with critical customer requirements that need to be addressed to ensure distributor product support growth through effective service capability and efficiency in each market segment....