Customer Service Advisor

2 weeks ago


Coventry, United Kingdom AT Management Full time

Job Title: Customer Service Advisor

Location: Coventry

Salary: £24,250     

Job type: Full-time, permanent   

Are you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?

No Experience, No Problem. This can be an advantage and we provide full training

About Us

AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport, and Sligo and can offer strong development opportunities/career paths for the right individuals looking to join us.

About the Role

Due to significant growth, we are recruiting outstanding individuals to join our existing who make and receive calls in our Coventry office. You will be office-based, and we’ll provide you with full training to ensure you’ve got all the tools for success. We are offering a competitive basic salary, commission rewards and an amazing team culture in a fresh and thriving environment.

After completing our comprehensive training programme, you will be able to:

  • Build rapport with your customers on the phone.
  • Take ownership of each call to maximise opportunity.
  • Engage customers in genuine, enjoyable conversations to understand their needs.
  • Through effective questioning, you will be able to understand customer needs to be able to deliver great service.
  • Update databases with customer details

About You

This position is open to all Whether you’re experienced, looking for a new venture or you’re looking to kick start your career, all we ask is that you bring you’re A-game We will coach and develop you through a comprehensive training programme before you start speaking to customers to ensure you have all the skills and knowledge required to succeed.

If the below sounds like you, hit the apply button today to begin your journey with AT Management.

  • Be driven by success, goal-oriented and enjoy delivering great customer service in a fast-paced environment.
  • Result orientated and have a determined attitude to achieve your KPIs
  • Possess excellent interpersonal and communication skills.
  • Committed and resilient
  • Keen to learn and develop.
  • The ability to work as part of a team supporting colleagues where necessary.
  • Commitment to excellence
  • IT literate

Job Type: Full-time

Pay: £24,250.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Referral programme

Schedule:

  • 8-hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Coventry: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Shift availability:

  • Day shift (required)

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will also be considered for this role.



  • Coventry, United Kingdom Bluetownonline Ltd Full time

    Job Title: Customer Service AdvisorLocation: CoventrySalary: A£24,250Job type: Full-time, permanentAre you Enthusiastic? Driven? Adaptable? Maybe looking for a career change?No Experience, No Problem. This can be an advantage and we provide full training!About UsAT Management (ATM) is an established contact centre which provides Customer Service/Sales...


  • Coventry, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 401100958**£12.50 Per Hour** - Full Time**Permanent** **Coventry, West Midlands** **Customer Service And Call Centre** **Job Description**: **Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based just...


  • Coventry, United Kingdom The Trade Centre Group Full time

    **Customer Service Advisor** The Trade Centre UK has a fantastic opportunity for a Customer Service Advisor to join the UK’s largest independent used car supermarket. We are looking for motivated and professional individuals who strive for the very best level of service in all aspects of work. Established in 1999 and with over 700 employees across all...


  • Coventry, United Kingdom Barclays Full time

    **Customer Service Advisor** **Location: Coventry** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Coventry, United Kingdom Contechs Full time

    **Position: Customer Service Advisor** **Sector: Professional Services** **Location: Whitley, Coventry** **Position Type: 12 month rolling contract** **Inside / Outside IR35: Inside IR35** **Salary: Umbrella £22.16** I am currently recruiting on behalf of a Luxury Automotive OEM based in Whitley who are seeking a Customer Service Advisor to join their...


  • Coventry, United Kingdom Your Commercial Recruiter Full time

    **Customer Service Advisor (this isn't a contact centre)** - £22,790 per year basic salary - Office based in Coventry, Monday to Friday, 9am - 5pm - Excellent benefits including: Annual pay review (7.5% increase last year), Annual bonus (depending on company performance), 23 days holiday + bank holidays, free parking, life insurance scheme, and a generous...


  • Coventry, United Kingdom Student Roost Full time

    **Customer Service...


  • Coventry, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...


  • Coventry, Coventry, United Kingdom Solus Accident Repair Centres Full time

    Job Title: Customer Service AdvisorCompany: Solus Accident Repair CentresOverviewAre you looking for a rewarding position where you can grow and contribute to our esteemed customer service at Solus, part of the Aviva family?ResponsibilitiesThe Role:We are seeking a Customer Service Advisor to join our committed customer support team. In this role, you will...


  • Coventry, United Kingdom I2I Recruitment Full time

    Our nationally recognised client is recruiting for a Customer Service Advisors to join their busy and expanding team. You will be the first point of contact in delivering a professional and high-quality service to customers.**Responsibilities**: - Identify client needs providing solutions and managing expectations - Uploading documents onto systems and...


  • Coventry, Coventry, United Kingdom Pertemps Full time

    Job Title: Customer Service AdvisorLocation: Coventry Salary: £25,000 per annum (negotiable based on insurance experience)Job Type: Permanent, Full-TimeWorking Hours: Monday to Friday, 8am – 5pm (with half an hour lunch break) and occasional Saturday mornings, 8am – 12pmAbout My Client: A local insurance broker based in Coventry, providing a wide range...


  • Coventry, United Kingdom Employal Full time

    **Customer Service Advisor** **£22,000 - £25,000 + bonuses** **Office based** **Coventry** **Our client** A vibrant and thriving British manufacturer who distributes their products globally is currently recruiting for a confident customer service professional to join them on a full-time permanent basis. **The role** - Act as a first point of contact...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, is desirable. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. Working 8am to 5pm Tuesday to Saturday. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone customer service not Retail or Food customer service backgrounds. You will...


  • Coventry, United Kingdom Contechs Full time

    **Position Title: Customer Service Advisor/Administrator** **Duration: 12 Month** **Location: Whitley** Contechs are currently recruiting on behalf of a Luxury Automotive OEM based in **Whitley** who are seeking a **Customer Service Advisor/Administrator** to join their team. - As an Customer Service Advisor/ Administrator you will provide high quality...


  • Coventry, United Kingdom Brett Martin Daylight Systems Full time

    This is a unique chance to join a vibrant team and be part of a growing business. As a Customer Service Advisor, you’ll be the face of the organisation, interacting with customers and providing them with efficient and knowledgeable service. You’ll be responsible for inputting orders, responding to customer queries and complaints, and ensuring that all...


  • Coventry, United Kingdom Obsidian Logistics Support Ltd Full time

    Our client are looking for an experienced Telephone Customer Service Advisor. working either 8am to 5pm Monday to Friday. Flexibility to work weekends, with notice, at time and a half pay rate. You will be experienced on incoming and outgoing calls, dealing with the public and internal colleagues within a busy team. The experience preference is telephone...


  • Coventry, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are looking for Customer Support Advisors for a well know distribution centre in Coventry, DAYS/HOURS OF WORK :37.5 hours per week worked Monday to Friday (8 hours between 7am & 7pm), you may also be required to do the odd weekend (This will be from home) RATE: £12.07 per hour TEMP-TO-PERM AIMS OF POSITION: Interact with...

  • Customer Advisor

    3 months ago


    Coventry, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    **Role: Customer Advisor** **Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Customer Advisor Duties** - As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry...


  • Coventry, United Kingdom DX Full time

    Role summary : Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to...