Customer Service Advisor/administrator

6 months ago


Coventry, United Kingdom Contechs Full time

**Position Title: Customer Service Advisor/Administrator**

**Duration: 12 Month**

**Location: Whitley**

Contechs are currently recruiting on behalf of a Luxury Automotive OEM based in **Whitley** who are seeking a **Customer Service Advisor/Administrator** to join their team.
- As an Customer Service Advisor/ Administrator you will provide high quality service to the Client’s customers and exemplary support to the Customer Experience Centre.
- You will be working alongside a large team to deliver the overall Client UK Customer Experience Centre objective.
- You will be responsible for all general administrational duties within the Customer Experience Centre.
- You will be part of a large team, working in a fast paced and energetic environment, whilst managing inbound and proactive contacts to and from customers, Retailers and third parties on a daily basis.

**What You’ll Need**
- It’s essential that you have 2 years’ experience within an administrational based position.
- You will be results oriented with a determination to make things happen.
- A highly motivated, energetic and inspirational team player.
- Ability to influence effectively across the network, balancing a broad range of priorities, with mínimal supervision and under great pressure.
- Clear demonstration of a Customer First mind set in everything that they do.
- Confident and outgoing with exceptional networking, interpersonal and influencing skills, possessing advanced communication skills.
- Process orientated with great attention to detail

**You’ll also need**
- Excellent time management skills, able to work to deadlines on multiple tasks and deliver results to agreed schedules
- Ability to understand, interpret and action improvements
- Strong decision making and problem solving skills
- Ability to make quick and competent decisions

**Additional Information**:

- Hybrid working Tues/Weds in office

Excellent Opportunity with immediate starts available.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: £22.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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