Consumer Policy Advisers

1 week ago


Salford, United Kingdom UK Civil Service Full time

Job summary

We are recruiting for two positions in the Consumer Policy team in Department for Business and Trade (DBT) to help deliver a new reform programme which sees consumer rights updated for the digital age and strengthens the enforcement of consumer law.

Your responsibilities will include supporting the implementation of the recently passed Digital Markets, Competition and Consumers Act.� You will have the opportunity to develop secondary legislation and take it through parliament.� You will work closely with regulators and law enforcers to ensure that they are ready to use their new powers; and with businesses and consumer groups to ensure that they understand their obligations and rights. You will also have opportunities to contribute to or lead development of new policies to help empower individual consumers by expanding options for dispute resolution outside the court system, to facilitate sustainable consumption, or to strengthen local enforcement of consumer law.��

This is an exciting opportunity to work in a policy area that directly impacts everyone and is often in the public eye.�

The consumer policy team sits within the Consumer and Competition Policy (CCP) Directorate in DBT. We develop policies that promote competitive, effective markets that lead to positive outcomes for businesses and consumers. We are committed to making CCP a great place to work, where everyone is valued for the skills and experiences they bring and develop, and has the support and opportunity to reach their goals.�

Job description

Across the two roles, the key accountabilities include:�

Build and maintain constructive relationships with a range of stakeholders, particularly with local authority Trading Standards services, Competition and Markets Authority, senior leaders and other government departments to achieve progress on shared objectives.�Synthesise and communicate detailed and technical policies clearly and succinctly to senior officials, ministers and/or external parties.��Identify connections and interdependencies between workstreams, and work across boundaries to align priorities and activities, and to surface and resolve tensions.�Grasp complex information and issues and use analysis, strategic thinking and creativity to solve problems.��Develop in-depth knowledge of the consumer enforcement landscape and understand DBT�s role within it.

Person specification

Skills and Experience

Essential Criteria

Ability to build effective working relationships with a wide range of stakeholders, both internal and external.�Excellent written and oral communication skills, with the ability to communicate technical detail clearly to different audiences, and to adapt communication styles to both promote and defend policy positions under challenge.�Ability to understand and analyse the functioning of a complex system and use this understanding to inform policy development.�

Desirable Criteria�

Interest in consumer issues and consumer enforcement.�Interest or experience of working with parliament and/or legislation.�Policy development and/or policy delivery experience.�Experience of delivering through, or working closely with, key partners or stakeholders.�

Personal Attributes & Skills

Think strategically and be able to grasp ideas quickly, using initiative to expand your own knowledge and drawn on relevant expertise as required�Communicate and collaborate confidently.�Operate as a self-starter with a with a willingness to explore and learn new skills and policy areas.�Work on their own initiative and with and through others to deliver timely high-quality outcomes.��

Behaviours

We'll assess you against these behaviours during the selection process:

Seeing the Big PictureCommunicating and InfluencingDelivering at PaceMaking Effective Decisions

Benefits

Alongside your salary of �39,384, Department for Business and Trade contributes �10,633 towards you being a member of the Civil Service Defined Benefit Pension scheme. Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities

Please refer to the attached candidate pack for further information on our benefits.



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