Consumer Intermediary Adviser

4 months ago

Salford Quays, United Kingdom Bupa Full time

**Consumer Intermediary Advisor**

**Salford Quays or Staines with Hybrid working options**

**Permanent**

**Full time - 37.5 hours per week**

**Salary starting from £21400 (depending on location and experience)**

**Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.**

In our contact centres, you’ll be the ears and voice for our customers. Every call is different, but you’ll have the opportunity to touch the lives of strangers every day.

**Role Overview**

You will be required to answer, facilitate and resolve wide ranging product and general queries from external intermediaries; interpreting individual client needs and developing sound understanding of their requirements.

**What you’ll do**:
Handling high volumes of inbound enquiries from intermediaries, offering intelligent solutions and educated alternatives.

Building strong internal and external relationships with colleagues and intermediaries, networking, supporting, escalating and analysing information to deliver clearly defined solutions.

**What you’ll bring**:

- Excellent problem-solving skills and an analytical and enquiring mind
- Sound Bupa product knowledge
- Confident and articulate with the confidence to challenge effectively at all levels
- PC literate with good working knowledge of SWIFT, MS Office
- Brilliant verbal and written communication and organisational skills
- Meticulous attention to detail
- Understanding of TCF principles and demonstrate commitment to Service Excellence
- Ability to work under pressure, use initiative, and the ability to work with a mínimal level of supervision.
- Ability or desire to work in a target driven environment and motivated to exceed targets and deliver results.

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time
Job Area:
Call Centre
Locations:
Bupa Place, Staines - Willow House

  • Contracts & Eligibility Adviser

    4 months ago

    Salford Quays, United Kingdom Bupa Full time

    **Contracts & Eligibility Adviser** **Bupa Place **M50 3SP** **Hybrid** **Perm** **£22,000 & fantastic benefits** **Full time 37.5** **Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and...

  • Corporate Health Insurance Consultant

    1 month ago

    Salford, United Kingdom Bupa Full time

    Job Description: Corporate Health Insurance Consultant Salford Quays Hybrid Working Permanent Full Time (37.5 hours per week) Starting From £33,500 + commission + fantastic benefits We consider all types of flexibility, including locations, hours and working patterns. We make health happen The role of Corporate Health Insurance...

  • Compliance Officer

    3 months ago

    Salford, United Kingdom Tab Recruitment Full time

    **Role: Compliance Manager** **Location: Salford Quays - onsite parking** **Starting salary: £40,000** This is the perfect opportunity to become part of a welcoming, supportive culture where you can grow and develop within you career. **Responsibilities**: - Develop, implement, and maintain compliance policies and procedures for the debt management...

  • Business Support Hub Advisor

    4 weeks ago

    Salford, United Kingdom Bupa Full time

    Job Description: Business Support Hub Adviser Manchester (Salford Quays) M50 3SP Hybrid working (min 2 days in the office) Full Time (37.5 hours) Salary £24.5k per annum plus fantastic Bupa Benefits About the job area: We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all. We...

  • Business Process Support Specialist

    5 days ago

    Salford, Salford, United Kingdom Bupa Full time

    Business Support Hub RoleAbout the Role:We're seeking a skilled Business Support Hub Adviser to join our team. As a key member of our team, you'll work closely with Intermediaries and Group Secretaries to ensure data accuracy and security access. You'll also promote the Bupa Connect site and increase usage through online presentations or face-to-face...

  • Business Process Support Specialist

    1 week ago

    Salford, Salford, United Kingdom Bupa Full time

    Business Support Hub RoleAbout the Role:We're seeking a skilled Business Support Hub Adviser to join our team. As a key member of our team, you'll work closely with Intermediaries and Group Secretaries to ensure data accuracy and security. You'll promote the Bupa Connect site and increase usage through online presentations or face-to-face interactions.Key...

  • Business Process Support Specialist

    5 days ago

    Salford, Salford, United Kingdom Bupa Full time

    Business Support Hub RoleAbout the Role:We're seeking a skilled Business Support Hub Adviser to join our team. As a key member of our team, you'll work closely with Intermediaries and Group Secretaries to ensure data accuracy and security access. You'll also promote the Bupa Connect site and increase usage through online presentations or face-to-face...

  • Business Process Support Specialist

    1 week ago

    Salford, Salford, United Kingdom Bupa Full time

    Business Support Hub RoleAbout the Role:We're seeking a skilled Business Support Hub Adviser to join our team. As a key member of our team, you'll work closely with Intermediaries and Group Secretaries to ensure data accuracy and security. You'll promote the Bupa Connect site and increase usage through online presentations or face-to-face interactions.Key...

  • Outsourcing Partnership Executive

    3 months ago

    Salford, United Kingdom Bupa Global Full time

    Outsourcing Partnership Executive **Job Description**: **Sales Partnership Manager**: - Consumer New Business Team** **Manchester (Salford Quays M50 3SP)** **Salary from £41K plus excellent benefits** **Permanent Contract - Full Time 37. 5 Hours per week (Monday-Friday)** **Hybrid home and office working options available once signed off - This is not...

  • Commercial Lawyer

    3 weeks ago

    Surrey Quays, Greater London, United Kingdom Origin Legal Ltd Full time

    Job Summary:Origin Legal Ltd is seeking a highly skilled Commercial Lawyer to join our renowned commercial and technology practice. As a Commercial Lawyer, you will be responsible for advising and assisting clients on a wide range of high-quality commercial and technology projects.About the Role:Advise clients on commercial and technology contracts,...

  • Commercial Lawyer

    3 weeks ago

    Surrey Quays, Greater London, United Kingdom Origin Legal Ltd Full time

    Job Summary:Origin Legal Ltd is seeking a highly skilled Commercial Lawyer to join our renowned commercial and technology practice. As a Commercial Lawyer, you will be responsible for advising and assisting clients on a wide range of high-quality commercial and technology projects.About the Role:Advise clients on commercial and technology contracts,...

  • Business Process Support Specialist

    4 days ago

    Salford, Salford, United Kingdom Bupa Full time

    Business Support Hub RoleAbout the Role:We're seeking a highly skilled Business Support Hub Adviser to join our team. As a key member of our team, you will work closely with Intermediaries and Group Secretaries to ensure the accuracy and up-to-date status of security access data. You will also promote the Bupa Connect site and increase usage through online...

  • Business Process Support Specialist

    4 days ago

    Salford, Salford, United Kingdom Bupa Full time

    Business Support Hub RoleAbout the Role:We're seeking a highly skilled Business Support Hub Adviser to join our team. As a key member of our team, you will work closely with Intermediaries and Group Secretaries to ensure the accuracy and up-to-date status of security access data. You will also promote the Bupa Connect site and increase usage through online...

  • Legal Counsel

    4 weeks ago

    Salford, United Kingdom TalkTalk Telecom Full time

    Our lawyers are commercial advisers; passionate about the law but integrated into the business agenda. Working in this consumer facing telecommunications business, you will provide timely, accurate legal support enabling the business to meet strategic priorities whilst maintaining compliance with law and regulation. As a valued member of the legal team,...

  • Client Coordinator

    3 days ago

    Salford, Salford, United Kingdom Ralph Recruitment Full time

    About the RoleRalph Recruitment is seeking a highly motivated and organized Client Coordinator to join our team. As a Client Coordinator, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesManage the delivery of services to a portfolio of clients, from initial contact...

  • Client Coordinator

    3 days ago

    Salford, Salford, United Kingdom Ralph Recruitment Full time

    About the RoleRalph Recruitment is seeking a highly motivated and organized Client Coordinator to join our team. As a Client Coordinator, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesManage the delivery of services to a portfolio of clients, from initial contact...

  • Commercial / IT Solicitor

    4 weeks ago

    Surrey Quays, United Kingdom Origin Legal Ltd Full time

    Commercial & Technology Solicitor / AssociateFind out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.We are looking for a great lawyer to join our client’s renowned commercial & technology practice. This is a fantastic opportunity to work as part of a highly professional team,...

  • Commercial / IT Solicitor

    4 months ago

    Surrey Quays, United Kingdom Origin Legal Ltd Full time

    Commercial & Technology Solicitor / AssociateIf you think you are the right match for the following opportunity, apply after reading the complete description.We are looking for a great lawyer to join our client’s renowned commercial & technology practice. This is a fantastic opportunity to work as part of a highly professional team, advising and assisting...

  • Internal Communications Specialist

    2 weeks ago

    Salford, Salford, United Kingdom TalkTalk Telecom Full time

    About the RoleWe are seeking a highly skilled Internal Communications Specialist to join our team at TalkTalk Group's Consumer Business. As a key member of our organization, you will play a pivotal role in ensuring our colleagues are informed and engaged with our business strategy.Key ResponsibilitiesDevelop and implement internal communications strategies...

  • Internal Communications Specialist

    2 weeks ago

    Salford, Salford, United Kingdom TalkTalk Telecom Full time

    About the RoleWe are seeking a highly skilled Internal Communications Specialist to join our team at TalkTalk Group's Consumer Business. As a key member of our organization, you will play a pivotal role in ensuring our colleagues are informed and engaged with our business strategy.Key ResponsibilitiesDevelop and implement internal communications strategies...