1st Line Support Technician
1 month ago
First Line Support Technician
- Salary is up to £27,000 DOE
- On-site role - Multiple Education Sites across North London & Berkshire
- Deep understanding of Networking, Technical Support, MSP, Education IT, Active Directory required
- To apply please call or email
ABOUT THE CLIENT:My client is a leading education trust is seeking a First Line IT Technician to support schools in delivering effective IT services. This hands-on role will involve working across several school sites within the cluster, ensuring that technology runs smoothly, resolving IT issues, and supporting both students and staff in their day-to-day IT needs.
THE 1st LINE SUPPORT TECHNICIAN ROLE:
- Provide practical IT support to multiple schools, ensuring the infrastructure supports educational goals.
- Troubleshoot and resolve IT issues, escalating to 2nd/3rd Line support when necessary.
- Install hardware and software across school sites.
- Assist in the development and improvement of IT networks and services.
- Engage with end users, ensuring best practice in the use of IT resources.
- Carry out small to medium IT projects as required.
1ST LINE SUPPORT TECHNICIAN - ESSENTIAL SKILLS:
- Strong technical skills with a keen interest in new technology.
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