Complaints Manager

**Complaints Handler - 12 Month FTC** **The Role** The role of the Complaint Handler involves investigating and resolving complaints. Producing a report for the account manager or the client and identifying trends. Reporting to the complaints manager within the Helpdesk team. **Responsibilities** - Investigating the timeline of a complaint and producing...

Home-Based, with potential infrequent travel to Bristol. Permanent, Full time Band 5, Between £25,000 - £30,000 per annum Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP). Our extensive experience supporting complex case management services across the globe...

**What is the opportunity**: To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind...

Capita are looking for an experience Complaint Handler to work on one of our key Life & Pensions clients, on a 6 month fixed-term, full-time basis, working remotely in the UK. If you are a Complaint Handler who is looking for a new opportunity to progress your career, then this is the next step for you. You will be joining an excellent team that focus on...

Capita are looking for an experienced Complaint Handler to work on one of our key Life & Pensions clients, on a permanent, full-time basis, working remotely in the UK. If you are a Complaint Handler who is looking for a new opportunity to progress your career, then this is the next step for you. You will be joining an excellent team that focus on providing...

Job SummaryThe Department for Work and Pensions is seeking a skilled Complaints Manager to join our Counter Fraud, Compliance and Debt (CFCD) Directorate. As a key member of our team, you will play a vital role in helping to change people's lives and supporting our purpose of fighting fraud in the welfare system.About the RoleAs a Complaints Manager, you...

Job SummaryThe Department for Work and Pensions is seeking a skilled Complaints Manager to join our Counter Fraud, Compliance and Debt (CFCD) Directorate. As a key member of our team, you will play a vital role in helping to change people's lives and supporting our purpose of fighting fraud in the welfare system.About the RoleAs a Complaints Manager, you...

We are seeking a skilled Customer Relations Officer to join our team at Reed, a leading job market expert. As a Customer Relations Officer, you will play a vital role in managing and resolving stage 1 complaints for a Social Housing association.Key Responsibilities:Act as the first point of contact for customers, handling stage 1 complaints efficiently and...

We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a UK bank. You will be loading the complaint onto the system, collecting and reviewing evidence to understand the situation in detail and concluding the outcome in a final letter. Motor Complaint Handlers will be required to work 37.5 hours a week...

We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a UK bank. You will be loading the complaint onto the system, collecting and reviewing evidence to understand the situation in detail and concluding the outcome in a final letter.  Motor Complaint Handlers will be required to work 37.5 hours a week...

Job summary An exciting opportunity has arisen for a dynamic, motivated and professional individual to join the PALS and Complaints Team at University Hospitals Bristol and Weston NHS Foundation Trust. The role is part time working 26 hours per week. The post holder will be responsible for independently managing their own caseload, which will...

Huntswood is looking for Complaint Handlers with business banking complaints experience to join an exciting project for a large retail bank, with immediate starts available. As a Complaint Handlers you will provide a high-quality service to customers by resolving their complaints in a timely manner. Using your skills and experience of business banking...

**Role OVO-View** **Location**: Hub based! Bristol **Team**: Complaints Team **Salary banding**:£25,420 **Experience**:Strong communication skills, happy to dial out and speak to customers, resilient and a natural innovator able to think outside the box to help resolve problems. **Working pattern**:Full-Time **Reporting to**:Zoe Naughalty, Complaints...

Huntswood is looking for Complaint Handlers with business banking complaints experience to join an exciting project for a large retail bank, with immediate starts available. As a Complaint Handlers you will provide a high-quality service to customers by resolving their complaints in a timely manner. Using your skills and experience of business banking...

What is the opportunityThis is an exciting opportunity to 'make a difference for our customers through the detailed investigation of complaints received and through the delivery of fair outcomes to our customers in line with internal expectations and regulatory requirements.To work closely with the UK Customer Relations Management Team, acting as deputy for...

An exciting opportunity has arisen for a dynamic, motivated and professional administrator to join the PALS & Complaints Team at University Hospitals Bristol and Weston NHS Foundation Trust. This position is offered on a part-time basis, working 24 hours per week, from Monday to Thursday. The post holder will be responsible for dealing with telephone calls,...

**Applications are welcomed from the UK Mainland only** Working for CET is many things - exciting, challenging, rewarding, occasionally frustrating, - but it’s never dull. You’ll work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community. Applications are invited from the UK mainland only **You must have...

About the RoleWe are seeking a highly skilled Customer Relations Executive to join our team at DAS, where you will play a critical role in delivering a responsive complaint handling service to our customers and business partners.This position offers a unique opportunity to gain a deep understanding of all complaints handling activities conducted within our...

About the RoleWe are seeking a highly skilled Customer Relations Executive to join our team at DAS, where you will play a critical role in delivering a responsive complaint handling service to our customers and business partners.This position offers a unique opportunity to gain a deep understanding of all complaints handling activities conducted within our...

About the RoleWe are seeking a highly skilled Customer Relations Executive to join our team at DAS, where you will play a critical role in delivering a responsive complaint handling service to our customers and business partners.This position offers a unique opportunity to gain a deep understanding of all complaints handling activities conducted within our...