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Webinar Coordinator

4 months ago

Birmingham, United Kingdom NES Fircroft Full time
NES Fircroft are partnering with a global power and renewables business sourcing for a Webinar Coordinator to manage webinars and associated content around new product launches and updates. With a presence in over 90 countries this business offer products, systems & software solutions to the global energy industry and have been leaders in innovation for over a century.

We are seeking a highly motivated and detail-oriented individual to join our clients MarCom team as a Webinar Coordinator. This is an exciting opportunity for someone passionate about digital events, web, intranet, and internal communication. As a Webinar Coordinator, you will be responsible for supporting the planning, promotion, execution, and follow-up of webinars, as well as coordinating associated updates to web and intranet pages. You will work closely with the Product Marketing Managers to create engaging content, coordinate logistics, and ensure a seamless experience for both presenters and attendees.

This role is best suited for someone who could build positive working relationships, that can adapt to a changing environment and has experience in an internal communications role within a large business.
Key Responsibilities
  • Coordinate the development and changes of web and intranet pages associated to product releases and updates in collaboration with Marketing Operations, Product Marketing and Content Marketing.
  • Collaborate with the Product Marketing and Marketing Operations teams to plan webinars for product releases and product updates.
  • Create compelling e-mails to drive webinar attendance.
  • Set up and manage webinar platforms, ensuring a smooth and glitch-free experience for presenters and participants.
  • Provide technical support to presenters and troubleshoot any issues during live webinars.
  • Conduct pre-event rehearsals to ensure all elements are in place.
  • Gather and organize content for webinars.
  • Coordinate the development of Q&A documents as a follow up document after the webinar.
  • Monitor and report on webinar registration and attendance metrics.
  • Collaborate with the Product Marketing team to analyze data and optimize future webinar strategies.
  • Coordinate approval of presentations for the webinars ensuring they align with brand guidelines and are engaging for the target audience.
  • Provide post event reports to the Product Marketing Manager.
  • Coordinate post-webinar activities, including uploads of webinar recordings and presentations, follow-up emails and Q&A documents.
  • Compile and analyze post-event data to measure success and identify areas for improvement.

Qualifications:
  • Bachelor’s degree in marketing, Communications, or a related field preferred.
  • 3 years of experience with development of web and intranet pages.
  • Demonstrated experience collaborating with business stakeholders, translating complex and sensitive information into digestible internal communications.
  • Strong organizational and project management skills.
  • 3-5 years of experience with webinar platforms and Marketing tools (Teams, ON24, and Zoom preferred) and technical troubleshooting.
  • Experience with email marketing as promotional materials for digital events.
  • Excellent interpersonal and relationship management skills and the ability to network with multiple stakeholders.
  • Excellent written and verbal English communication skills.
  • Ability to work collaboratively across a number of different stakeholders in a fast-paced, team-oriented environment.
  • Creative mindset with a keen eye for detail.
  • Understanding of data privacy rules (GDPR).


With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.