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Program Coordinator

2 months ago


Birmingham, Birmingham, United Kingdom Illuminate Recruitment Ltd Full time
About the Role

The Pro Bono OR Manager will lead and drive forward the Pro Bono OR program, providing third sector organizations with free operational research support via volunteer-led projects.

Key Responsibilities
  • Match volunteers with users and projects, ensuring smooth project execution and prompt communication.
  • Monitor project progress, evaluate outputs and outcomes, and collect relevant data for an annual report.
  • Maintain a list of volunteers, providing resources, training, and recognition to support their growth.
  • Review and maintain the scheme's processes and procedures.
  • Coordinate Steering Group meetings, ensuring minutes and meeting papers are prepared and archived.
  • Promote Pro Bono OR to potential users and volunteers, leveraging presentations, articles, social media, and webpages to increase impact.
  • Maintain existing relationships and build new partnerships with third sector organizations, identifying areas of mutual interest and collaboration opportunities.
  • Identify potential third sector users and volunteers, exploring ways to support Pro Bono OR and enhance its reach.
Requirements
  • A degree in a numerate subject, ideally STEM-based.
  • Project management experience, with exceptional project administration abilities.
  • Volunteer management experience.
  • Excellent interpersonal and relationship management skills, with the ability to build effective networks and relate to people at all levels.
  • Previous experience in the third sector.
  • Strong verbal and written communication skills.
  • Good strategic planning, with the ability to create a strategic vision and execute it.
  • Strong organizational skills.
  • Ability to research, collate, and summarize facts and views in good English.
  • Self-motivated, with the ability to manage time effectively and monitor performance against deadlines and milestones.
  • Ability to work well as part of a team, gaining clear commitment and agreement from others both internally and externally.
  • Responds flexibly to changing circumstances, demonstrating openness to changing work priorities and deadlines.
  • Supports other members of staff when required.
  • Knowledge of and ability to use IT, including web conferencing software such as Zoom.
  • Prepared to travel around the UK when required.
Preferred Skills
  • An interest in OR and the third sector.
  • Experience working in the membership sector.
  • Hosting and supporting online webinars.
  • Confident user of social media.
  • Full, clean UK Driving Licence.