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Customer Service and Facilities Team Leader

3 months ago


Bristol, United Kingdom WELCOME BREAK GROUP LIMITED Full time
Service Leader

Applegreen, Welcome Break, Gordano, Customer Service and Facilities, BS20 7XG

Immediate start and flexible full and part-time positions available up to £12.44ph

Welcome Break is part of the Applegreen Group and has 14 sites across England operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, and Greggs.

Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.

A Service Leader would ideally:
  • Have some prior experience working in Customer Service and Facilities as a supervisor
  • Be passionate about delivering exceptional customer service and a clean customer experience.
  • Have ambition to go far in their management career.

Key benefits for a Service Leader:
  • £10 on shift meal allowance
  • Employee discounts (50% off onsite Costa, Subway and Greggs to name a few)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Bonus & Incentive Schemes (run throughout the year)
  • Career progression and brilliant training programmes
  • Holiday entitlement increases with service
  • Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including ebikes
  • Apprenticeship opportunities
  • Free onsite parking
  • Uniform provided - of course

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break

Our brands

Please note: Not all of these brands have recruitment opportunities.

Make your career with us

If we offer you a position at Welcome Break, we'll be doing far more than that. We'll give you the chance to have a great career that could take you anywhere in our business. We promote people based on merit and if you show us ambition, we'll invest in those dreams with excellent training and development programmes.