Advice Service Manager

2 weeks ago


Ipswich, United Kingdom Suffolk County Council Full time
Suffolk Refugee Support, Ipswich, Suffolk IP1 3EP £32,837 per annum 35 hours per week (Mon – Fri 9am – 5pm) Permanent Reference: 0607

Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk can live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support, and practical services in order to be healthy and safe and begin to rebuild their lives. 

We are looking for an Advice Service Manager to join our passionate and hardworking team. The successful candidate must have an in depth understanding of refugee and asylum seeker support needs.

The role will be to:

Lead: 

to be responsible for managing and motivating a team to ensure we deliver a high-quality advice service across the county to be a key part of the management team overseeing the functions of the organisation and its strategic direction to support very vulnerable clients where there may be safeguarding concerns.

Promote: 

to develop and maintain good working relationships with external service providers and agencies to represent the views and experiences of SRS’s clients at external meetings and advisory boards.

Innovate and evaluate: 

to identify and develop innovative solutions to sometimes challenging and fast-moving situations to ensure we meet and report successfully on funder outcomes and targets.

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